Client Relations And Account Associate

DUTIES AND

Responsibilities

Handle and follow up on leads and inquiries generated by the

Marketing Department through calls, emails, messaging platforms, and meetings

Conduct client follow-ups, cold calling, scheduling of

meetings, and lead nurturing activities to help convert inquiries into

opportunities and revenue

Assist in preparing proposals, quotations, presentations, and

service agreements for PV installation projects and Operations &

Maintenance (O&M) services

Coordinate with technical and operations teams regarding

project requirements, service scope, and client concerns

Participate in client meetings, site visits, presentations,

and networking activities alongside senior team members

Support client engagement activities for solar energy

solutions, PV installations, and Operations & Maintenance (O&M)

services

Maintain and update sales pipelines, monitoring sheets,

client databases, and activity tracking reports

Prepare reports related to inquiries, follow-ups, meetings,

and account activities

Ensure timely responses and proper endorsement of client

concerns, requests, and project requirements

Assist in maintaining strong relationships with existing and

potential clients to support long-term partnerships and repeat business

Support the Marketing Department in basic marketing

initiatives, campaigns, and company events when needed

Conduct basic market research on competitors, pricing, and

industry trends

Perform fieldwork, client visits, and site inspections as

required by business operations

Learn and understand the companys business processes, services, and client servicing standards