Business Analyst
Talentmate
Philippines
11th December 2025
2512-19384-4
Job Description
- Lead the digital transformation initiatives implementation for Stark and CIC initiated projects, ensure system adoption & optimization, and support the achievement of the approved business strategies.
- Validate & deploy solutions based on business needs and ensure achievement of the approved initiative metrics while meeting required quality and compliance standards.
- Responsible in deploying system changes aligned with the approved architectural designs and business requirements.
- Support the team of Business Analysts and Data Owners in reviewing, cleansing, and validating master data.
- Ensure that established cloud care framework is followed; and lead / drive development of the incident, problem, and system change management capability.
- Communicate with stakeholders across the organization in terms of mitigating risk, and realization of committed business benefits.
- Support Business Unit stakeholders in managing organizational changes resulting from the implementation of digital transformation initiatives.
- Work with Business Process Owners, Subject Matter Experts, and Business End-Users in identifying operational changes thru data-driven analysis.
- Accountable and responsible in implementing all approved led digital & technology initiatives for the entities.
- Support Business Unit stakeholders in managing organizational changes resulting from the implementation of Stark digital transformation initiatives.
- Lead the Stark & CIC initiated projects and support delivery to ensure system availability, functional fit, and scalability for future usage growth
- Responsible in generating data analytics and reports based on the business information requirements
- Provide sound and timely, functional & technical support on digital platform adoption, analytics & artificial intelligence, and other business transformation issues, and deploy technology solutions that will ensure compliance and mitigate or eliminate risks.
- Recommend cost savings initiatives from data analytics and use of existing & future technological tools
- Collaborate with CBSI IT and 3rd-party Service Providers in addressing business transformation concerns or issues and/or in implementing digital adoption initiatives aligned with the CIC short- and long-term business strategies.
- Inform and train relevant business units on the integrated digital customer solutions utilization pertaining to their functions to enable adoption, optimization, innovation, and expansion
- Keep abreast of changes or updates in digital platforms, analytics & artificial intelligence, and data security that will impact the Company and its operations and advise management regarding the same
- Perform other tasks as may be assigned from time to time
- Bachelor’s degree in computer science, Information Technology, or a related field. Master’s degree preferred but not required.
- Relevant certifications are advantageous
- Excellent system and data management, problem-solving skills and the ability to think strategically and analytically.
- 3 years related work experience in supporting Customer Relation Management, Project, and/or Customer Service system(s) and implementing business process improvement initiatives.
- Complete cycle of system implementation and support delivery covering Sales, Project, and Service business processes.
- Proven skills and experience in leading system adoption and supporting large project implementation.
- Proven track record of identifying business process improvement and engaging key business stakeholders
Job Details
| Role Level: | Associate | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Muntinlupa City National Capital Region |
| Company Website: | http://www.concepcion.ph | Job Function: | Business Development |
| Company Industry/ Sector: |
Consumer Goods | ||
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