Admin Outbound Caller

Unleash Your Talents with Us!

Hi there, our future Admin/ Outbound Caller. Happy to see YOU here.

Here at Integrated OS, youll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information Technology, Customer Service, and Marketing to Sales and Operations.

From humble beginnings, we have built our company from our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group.

Since then, we have continued to uphold our core values and culture and developed a deeper understanding of how people need help to succeed in their goals. And YOU might be a part of this amazing growth as our team keeps growing above all expectations!

What youll do:

The role involves contacting a predetermined list of customers to obtain device meter readings for printers, copiers, and other managed devices.

Key responsibilities for this role include:

• Make outbound calls to customers to collect meter readings for their devices.
• Follow provided scripts and maintain a friendly, professional tone.
• Accurately record readings and customer feedback in the system or CRM.
• Meet daily and weekly targets for call volume and data accuracy.
• Escalate any issues or inconsistencies to the team lead.
• Collaborate with the local and offshore service teams to ensure smooth reporting.
  
  
  

• At least 1-2 years of experience in outbound calling, customer service, or telesales.
• Excellent English communication skills (both verbal and written).
• Strong attention to detail and commitment to data accuracy.
• Comfortable working with CRMs, call logs, or basic reporting tools.
• Friendly, professional, and confident phone manners.
• Willingness to learn and adapt to new systems or processes.
  
  
  

• Schedule: 6:00 AM - 3:00 PM (Philippine Time)
• Work Setup: On-site - Be part of a collaborative and energetic team in a professional office environment.
• Location: Parkway Corporate Center, Alabang, Muntinlupa City
  
  
  

• Competitive Salary & Benefits: Be rewarded for your expertise and dedication.
• Career Growth & Development: Work alongside international clients and gain valuable experience.
• Work-Life Balance: Our innovative activities, open communication channels, and commitment to inclusivity make everyday exciting and rewarding!
• Collaborative & Supportive Environment: Be part of a passionate team that values innovation and teamwork.