Legal Operations Manager

DARE TO BE A PART OF THE CHALLENGE! COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE!

Did you know that Accenture is leading the digital transformation in the World?

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 offices, 120 cities, 56 countries and approximately 640,000 employees worldwide.

We Offer

Career development according to your profile and interests.

Work in one of the best companies and feel proud.

Access to an innovative methodology and tools.

Direct contact with experts worldwide.

Use of work schemes and cutting-edge technologies.

Constant training.

Work environment based on teamwork and collaboration.

Participation in International Project.

JOB DESCRIPTION:

Join us in a role where you can truly shine! You will have the opportunity to perform independently and become a subject matter expert while actively participating in discussions and contributing to solutions for work-related challenges. This position emphasizes the importance of Legal Operations, allowing you to engage in meaningful work that makes a difference. We are excited to see how your unique perspective can enhance our collaborative environment!

Oversee the delivery efforts of programs or services in alignment with project schedules and service level agreements.

Monitor delivery performance and quality through the use of metrics and status reporting. Support the management of financial, contractual, and operational commitments. Plan and manage staffing within a globally sourced delivery model. Communicate effectively across multiple stakeholders to manage expectations, issues, and outcomes international environment.

Role Requirements:

Minimum 5+ years of experience in project management and/or operations, ideally within legal operations, compliance, or a regulated corporate environment.

Strong working knowledge of different project management methodologies (e.g., agile, waterfall) and experience managing the full project lifecycle.

Proven experience in operational leadership or management, with the ability to oversee highvolume, SLA-driven processes.

Background or demonstrable experience in Legal Operations.

Technical background or strong aptitude, with the ability to understand and optimise business processes in collaboration with engineering and product teams

Excellent communication, leadership, and stakeholder management skills, with demonstrated experience navigating complex, matrixed organizations and engaging senior legal partners, external counsel, and cross-functional teams across multiple geographies

Strong organizational skills and ability to manage multiple priorities, seamlessly shifting between project delivery and operational oversight

Proven ability to lead change initiatives and support user adoption

IT literacy, including proficiency in Google suite software and the ability to quickly learn new systems.

Advance English language: C1-Very good English language skills.

Availability to attend in-person at the client’s offices in Mexico City (CDMX).

Nice-to-have skills:

Project Management certification (e.g., PMP, PRINCE2, Agile) is beneficial but not strictly required Experience with case management platforms such as Salesforce

Proficiency with project management tools (e.g., Jira, Asana, MS Project) and reporting dashboards Process improvement or continuous improvement experience

Experience with document management systems or workflow tools

Conflict resolution and mediation skills

Experience coaching and mentoring team members

Self-starter with a proactive, action-oriented approach to problem-solving

Accenture does not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered by local law.

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