The role of the GM Executive is to ensure best in class service rendered by the IBS Global Mobility Services line in Manila by overseeing the end-to-end global mobility processes while ensuring 100% compliance to company policies. He/She brings value through his/her expertise across a large spectrum of mobility related topics : Taxes, Social security, Package, Immigration, Application of global mobility policies. He/she ensures that services are rendered within appropriate timelines, that packages & conditions are well explained to the future expatriate. He/she will act as a partner to the business and build effective relationship with the clients (markets, businesses) in all global mobility services topics.
A day in the life:
Consultancy and guidance to internal clients on global mobility matters based on Nestlé's global assignment policies, cost effectiveness, compliance, and customer satisfaction
Oversight and training of IBS services line for the preparation, communication and implementation of any transfers compensation packages in line with the applicable policies, transfer & relocation guidelines and processes. Escalation point for IBS services (case management activities)
NCE lead for case management and service delivery processes, drive continuous improvement projects.
Key contact for Market stakeholder (HRBP, Total Rewards, Employee services team, payroll) for any Global Mobility topics throughout the expatriate lifecycle and coordinating the related processes according to business needs
Working in collaboration with internal & external stakeholders : ex. Paryoll, Immigration Team, relocation services provider, tax services provider. Respectful and trusted partnership with all stakeholders and providers participating in the global mobility process to ensure efficiency throughout the global mobility process. Act as a point of escalation
Ensuring that master data in all systems such as SAP, case management tool is maintained by IBS at the highest possible accuracy at any point of time. Necessary actions are taken to prevent issues or make corrections without delay
Compliance and accuracy of payroll data (salary & benefits) of the expatriate population is guaranteed at any point in time. Necessary actions are taken to prevent issues or make corrections without delay
Ensure compliance of global mobility processes by IBS are guaranteed by following the internal process documentations, e.g. check lists or guides
What Will Make You Successful...
Experience in coordinating global assignments (5+ years) in a large multinational organization.
Proven experience in supporting clients in a client-facing role and / or client relationship management role in a large multinational organization.
In-depth expertise in expatriate compensation, social security, taxation, payroll and immigration matters.
Experience in interfacing in a professional manner with top-level executives and ability to present information effectively.
At ease to make decisions and to solve problems independently, under time pressure, and communicate a well defined point of view in a confident way.
Experience in managing high number of complex global assignments simultaneously.
High level of tact and ability to handle sensitive compensation and business information.
Excellence in service delivery in an intercultural environment.
Advanced user of MS Office applications and familiar with SAP HR.
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