Japanese Speaker - Bilingual Resource Pooling

A day in the life of...

• Contribute to the success of the assigned E2E service by exceptionally delivering the functions KPI and SLA while using the language assigned. Serve as a language expert.
• Learn and work on execution of PDP objectives and E2E plans in line with NBS Centre strategy.
• To execute accurately and timely daily activities and functions as provided by the E2E assignment using the expected language expertise.
• Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible.
• Execute identified business and internal controls.
• Execute PDP plan created in cooperation with the Line Manager
• Analyze and check KPIs on quality of services provided and present during DORs.
• Ensure compliance with Nestlé standards in all executed activities.

What will make you successful

• Can effectively communicate in English and Japanese in a business setting. Preferably JLPT N1/N2/N3 Passers or Native Japanese Speakers
• 1+ experience in any field/industry
• With working knowledge in SAP or MS Applications
• Proven ability to collaborate with cross-functional teams to deliver solid business results.
• Willing to adjust shift schedule as demanded by the business

Benefits

• Competitive Salaries up to 14 months pay 
• Rewarding career in a global setting - exposures in Asia, Oceania, Africa, and Americas
• Trainings and continuous development opportunities
• Internal career opportunities within the Nestle group
• Annual bonus (contingent to the performance of the employee and the business)
• Expanded Parental Support leave and benefits
• Access to Staff shop to avail of discounted Nestle products