Job Description
About Us
Be part of something big. Be part of growth.
Alfamart is the first and only
Super Minimart in the Philippines , designed to serve the everyday needs of Filipino neighborhoods and communities. As one of the fastest-growing retail chains in the country, we are continuously expanding nationwide—bringing convenience, value, and service closer to every Filipino home.
Joining Alfamart means more than just having a job. It means becoming part of a
dynamic and purpose-driven organization
where your work creates real impact. As we grow, so do your opportunities—to advance your career, build new skills, and contribute to a company that values both its people and the communities it serves.
Who Are We Looking For
We are looking for an
IT Assistant
who will provide
24/7 remote and on-site technical support
to stores, branches, and warehouse facilities. The role ensures the
on-time opening of locations and the continuous, uninterrupted operation of IT systems and equipment .
The ideal candidate is responsible for responding to technical issues promptly, troubleshooting hardware and software concerns, and supporting day-to-day IT operations across multiple sites to maintain business continuity.
Key Responsibilities
Ensure the on-time IT equipment delivery and setup for the new store opening.
Perform pre and final store opening procedures.
Perform store grand opening support
Provides first level support in Stores, Branch Back Offices and Warehouses via remote or on-site based on the filed helpdesk tickets.
Prioritize and resolve day to day system issues/ problems and clients requests according to standard processes
Ensures quality service support for all the internal clients in Stores, Branch Back Offices and Warehouses.
Coordinates with 3rd party suppliers and contractors.
Monitor and maintains IT equipment in Stores, Branch Back Offices and Warehouses.
Coordinates with vendors, reported issues that are related to IT units under warranty/contract support.
What It Takes To Be Part Of The Team
Bachelor’s Degree in Information Technology, Computer Science, Software Engineering, or related field
PREFERABLY WITH MOTORCYCLE
At least 6 months of working experience in IT Support Systems or in a related field preferred.
Basic Hardware and Software troubleshooting
Documentations
Proficient in MS Office Application. SQL and Database Management
Proficient in Windows, MAC & Linux.
Basic Network troubleshooting and setup
Knowledgeable in POS Hardware and Software
Drivers Licenses Is Preferred But Not Required.
Excellent communication skills necessary to communicate and discuss changes to policies procedures, the implications of such changes and the resulting impact on workloads
What’s In It For You
At Alfamart, we make sure our people grow as we grow.
Supportive Environment
– Work in a collaborative culture that values your contributions
Comprehensive Benefits
– Health insurance, employee discounts, awards, and exclusive membership privileges
Dynamic Workplace
– Be part of a fast-growing, innovative retail organization
Work-Life Balance
– Enjoy paid leaves including vacation, sick, and bereavement leave, with increasing benefits based on tenure
IMPORTANT REMINDERS
Alfamart does not charge any amount at any stage of the recruitment process
Stay alert against recruitment fraud and only apply through official channels
JOIN THE ALFAMART TEAM
Grow your career with a company that grows with you.
We are always here for you—be part of Alfamart’s success story today.
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Mexico Central Luzon |
| Company Website: | http://alfamart.com.ph/ | Job Function: | Information Technology (IT) |
| Company Industry/ Sector: |
Food and Beverage Services | ||
What We Offer
About the Company
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Job Snapshot
