Digital Marketing Support Specialist Wfh Setup

We're looking for a Digital Marketing Support Specialist with a strong BPO customer service background and experience supporting online advertising campaigns. You will help ensure that digital advertisements meet client requirements, function correctly, and are delivered on schedule while coordinating with internal teams to resolve technical and production-related concerns. Key Responsibilities Provide technical and operational support for online advertising campaigns Assist with advertising implementation, testing, and troubleshooting Review banner ads and other creative materials to ensure they meet technical specifications Investigate and resolve campaign-related technical issues Coordinate with designers, developers, QA, and other stakeholders Track campaign requests, deadlines, and deliverables Support campaign performance reporting and identify opportunities for improvement Communicate campaign updates and technical concerns to relevant teams Qualifications Minimum 2 years of BPO experience, preferably in customer service or technical support Experience supporting online advertising campaigns or digital advertising production Familiarity with digital advertisements, creative assets, and campaign requirements Experience working in an online advertising campaign environment, such as a publisher or agency Excellent written and verbal English communication skills Strong troubleshooting, problem-solving, and coordination skills Ability to work independently and manage multiple tasks Knowledge of ad-serving platforms and creative advertising technologies is an advantage Willing to work on a permanent night shift Join our team, and enjoy these benefits: Access to Ayala perks and benefits Remote set-up and provided with complete work tools Work-from-home Allowance Healthcare Insurance (HMO) coverage on day 1 Access to mental health and wellness program Life and Accident Insurance on day 1 Convertible leave credits