Workforce Planner I Forecasting Scheduling And Analytics
Talentmate
Philippines
9th November 2026
2611-20798-105
Job Description
Qualfon is seeking a Workforce Management Analyst to forecast workload, plan staffing, schedule resources, and monitor performance to meet operational goals. You will partner with Operations, Training, Recruiting, and Business Leaders to optimize utilization, service levels, and customer experience.
Responsibilities include forecasting, capacity planning, scheduler design, intraday adjustments, real-time performance tracking, and data-driven reporting.
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Metro Manila |
| Company Website: | http://www.qualfon.com | Job Function: | Operations Management |
| Company Industry/ Sector: |
Outsourcing and Offshoring Consulting | ||
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