User Analytics Lead

Kinguin, founded in 2013, has quickly grown to become a major player in the digital entertainment marketplace with 20 million users worldwide.🌍 We offer a wide range of digital products, including video games and computer software, and have been a pioneer in supporting the esports industry through sponsorships of tournaments, events, and organisations. 🎮 At Kinguin, we are committed to innovation and pushing the boundaries of whats possible in gaming. Our team is made up of people from diverse backgrounds and skill sets, all united by their love of gaming and desire to create the best possible platform for our customers. 🚀

If you value having 🧡 Passion, Care & Impact 🧡 in your daily work, you will fit great in our team! You can read more about our values and work here.

Lets shape the future together and make gaming accessible and inclusive for everyone! 🤜🤛

What daily challenges are waiting for you?

• Development and implementation of user analytics strategy for the company
• Designing, building, and improving BI reports and dashboards that track key business performance metrics
• Partnering with teams across Product, Marketing, Sales, and Customer Support to improve reporting, increase automation, and ensure data accuracy
• Driving the adoption of self-service analytics by training and supporting users across the organization
• Independently analyzing data to identify trends, insights, and opportunities for business improvement
• Continuously optimizing reporting processes to make them more efficient, scalable, and impactful
  
  

• Strong experience in Business Intelligence, Data Analytics, or a similar data-focused role
• Experience in user analytics in e-commerce / marketplaces
• Hands-on experience building dashboards and reporting solutions
• Ability to interpret complex data and turn it into clear, actionable insights
• Excellent communication skills and the ability to work cross-functionally
• A proactive, independent mindset with strong problem-solving skills
• Experience promoting or supporting self-service analytics (a big plus)
• Strong Google Analytics expertise with end-to-end ownership of implementation and usage
• Development of data & analytics technology stack (Google Analytics, Tag Manager, BQ, Looker)
  
  

• Remote work within flexible hours.
• All the tools and equipment necessary to perform your duties.
• Monthly bonus opportunities tied to marketplace results.
• Mental health support platform (Nilo).
• Free English lessons via online platform.
• 50% discount codes for games every two months.
• Seniority program (yearly discount code, up to 10 additional paid days off, bonus for 2, 5, 10, 15, and 20 years anniversary).
  
  

• People interview (45-60 minutes)
• Interview with the Hiring Manager (30-60 minutes)
• Feedback + decision