Job Description

Schedule: 6-day work week (12:00 PM to 9:00 PM PHT)

What are we looking for?

Skills Required

  • MUST HAVE US Dispatch experience
  • Working experience in the logistics industry
  • Basic computer skills including email, maps, Microsoft Word and Excel
  • Strong communication and multitasking abilities✔ Positive attitude and strong work ethic
  • Ability to pass a background check

What will you do?

We are looking for a reliable, motivated Dispatcher to join our fast-paced team. If you are organized, great with people, and able to multitask, we want to hear from you! This position requires someone who can handle multiple calls, coordinate drivers, and provide excellent customer service while staying calm under pressure.

Responsibilities

  • Answer incoming calls and assist customers in a professional manner- Dispatch drivers to service calls quickly and efficiently
  • Monitor driver locations and update job statuses- Manage multiple calls and tasks simultaneously
  • Provide excellent customer service at all times
  • Handle urgent or emergency situations calmly and professionally- Maintain accurate records of calls and service requests
  • During slower periods, assist with business development by researching potential clients, property managers, and businesses that may need towing services
  • Send professional outreach emails to companies that may benefit from our services
  • Prepare and complete an end-of-shift report or schedule summarizing calls, driver activity, and any pending jobs for the next shift

Join the awesome team and enjoy these benefits & perks:

  • WFH
  • Medical, Dental Coverage and Life insurance from day 1 of employment
  • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
  • Competitive salary package and annual appraisal
  • Financial Assistance Program
  • Mandatory Government Benefits and 13th Month Pay
  • Regular Company Events, Work Life Balance, and Career growth opportunities

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is the largest private property impound towing company in southeastern Wisconsin. As leaders of the private property impound towing industry since 1999, they provide comprehensive towing and impound services.

#ConnectOSCareers #JoinConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: Philippines City: Metro Manila
Company Website: http://www.connectos.co Job Function: Operations Management
Company Industry/
Sector:
Outsourcing and Offshoring Consulting

What We Offer


About the Company

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