The Territory Sales Associate (TSA) is responsible for driving consistent sales performance across assigned stores within a territory. This role focuses on execution excellence, ensuring frontline staff (promoters) perform effectively, store operations run smoothly, promotions are executed correctly, and compliance standards are met. The TSA acts as the key link between stores, promoters, and internal stakeholders, owning day-to-day performance at the store level.
Key Responsibilities:
Store & Territory Management
Cover and manage multiple stores/malls within an assigned city
Conduct regular store visits to monitor operations, sales performance, and execution quality
Build and maintain strong working relationships with store PICs, frontline leaders (FLs), and store staff
Sales Performance Monitoring
Track daily and weekly store-level sales performance
Identify performance gaps and implement corrective actions at the store or frontline level
Monitor sell-out execution and ensure alignment with sales targets
Escalate systemic or recurring issues to Partnership Associate when necessary
Frontliner (Promoter) Management
Coordinate and manage mobile promoters across assigned stores
Conduct onboarding, refresher training, and on-the-job coaching for frontline staff
Ensure promoters understand targets, product knowledge, and selling standards
Address underperformance through coaching, follow-up, and clear action plans
Promotion & Merchandising Execution
Ensure all promotions are executed correctly and consistently across stores
Monitor promotion compliance, pricing, and in-store visibility
Ensure proper POP placement and merchandising standards are followed
Take immediate action on execution gaps found during store visits
Compliance & Operational Support
Ensure store-level compliance with company standards and guidelines
Troubleshoot day-to-day store or promoter issues
Support store operations and resolve execution-level challenges before escalation
Reporting & Data Tracking
Prepare routine store and frontline performance reports
Track achievement versus target at store and territory level
Provide accurate field insights and updates to internal stakeholders
Job Requirements:
At least 2–3 years of experience in field sales or retail sales
Experience managing promoters or frontline sales staff is highly preferred
Hands-on, detail-oriented, and action-driven mindset
Comfortable working with daily targets and performance tracking
Able to build effective working relationships with store staff and frontline leaders
Clear and firm communicator with the ability to influence without direct authority
Able to coach, motivate, and guide promoters in the field
Strong time management and territory planning skills
Comfortable working in a field-based, high-mobility role
Results-oriented, resilient, and disciplined
Able to work independently with minimal supervision
Willing to travel frequently within assigned territory
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