Excellent attention to detail with a strong focus on accuracy and quality.
Strong problem-solving capability with a continuous improvement mindset.
Highly organised and self-motivated with the ability to manage multiple priorities.
Professional, customer-focused approach with absolute discretion when handling confidential information.
Excellent interpersonal and stakeholder management skills.
Experience collaborating with Australian-based teams or supporting Australian operations.
Familiarity with the Australian candidate market, communication styles, and workplace norms.
Exposure to Australian employment conditions and key elements of employment legislation (beneficial).
Experience using PageUp, SuccessFactors, or similar ATS platforms.
Familiarity with recruitment reporting and metrics.
Confident communicator with a proactive, growth-oriented mindset.
What will you do?Candidate Support & Issue ResolutionContinuous Improvement & TA Support .
End-to-End Compliance Management
Manage all pre-employment checks (police, VEVO/right-to-work including complex visas, medicals, qualifications/licences, and role-specific clearances).
Identify discrepancies or risks and escalate to TA, IT, HSEQ, or HR as required.
Liaise with candidates to ensure accurate and timely completion of documentation.
Track compliance progress in internal systems and proactively resolve delays to prevent start-date impacts.
Provide regular updates to hiring managers and ensure all checks are completed prior to commencement.
Act as the first point of contact for candidate queries during offer and onboarding stages.
Troubleshoot system access issues, compliance queries, medical/police delays, and incomplete documentation.
Deliver clear, proactive communication to ensure a positive candidate experience.
Maintain templates, SOPs, and FAQs, and follow up on outstanding requirements through to completion.
Identify process bottlenecks and recommend improvements.
Support reporting (dashboards, hiring updates, pending clearances).
Assist in refining workflows, templates, and SOPs to enhance efficiency and reduce delays.
Join the awesome team and enjoy these benefits & perks:
Hybrid
Medical, Dental Coverage and Life insurance from day 1 of employment
Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
Competitive salary package and annual appraisal
Financial Assistance Program
Mandatory Government Benefits and 13th Month Pay
Regular Company Events, Work Life Balance, and Career growth opportunities.
JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
#ConnectOSCareers #JoinConnectOS
Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
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