Specialist Accounts Receivable

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Position Summary

Opensity Solutions, a US based private-equity sponsored firm, is seeking an experienced and detail-oriented Accounts Receivable Specialist to join our finance team in an overseas capacity. In this role, you will be an integral part of our AR function, with responsibilities including billing, collections, cash application, and customer account management in a multi-currency and multi-entity environment. You will serve as a key point of contact for our clients, ensuring timely and accurate resolution of queries while upholding the financial integrity of the business.

Key Responsibilities

Billing

• Generate, review, and issue accurate customer invoices in a timely manner.
• Ensure all billing is aligned with contractual terms and service agreements.
• Investigate and resolve billing discrepancies or disputes.
• Process credit notes and adjustments as required.
  
  

Collections

• Monitor accounts receivable aging and proactively follow up on outstanding balances.
• Conduct collections activity via email and telephone, maintaining professionalism at all times.
• Escalate overdue accounts in accordance with company policy and liaise with management as needed.
• Maintain accurate and up-to-date collection notes and accountancy records.
  
  

Cash Application

• Accurately apply incoming payments to the correct customer accounts and invoices.
• Reconcile remittances against posted payments and investigate unallocated or short payments.
• Process multi-currency receipts and ensure correct exchange rate handling within Sage Intacct.
  
  

Customer Query Management

• Manage and respond to inbound customer queries through a shared team inbox.
• Provide prompt, professional, and accurate responses to billing and payment enquiries via email and telephone.
• Build and maintain positive client relationships, acting as a trusted finance contact.
• Coordinate with internal departments to resolve client issues efficiently.
  
  

Reporting & General AR Support

• Assist in the preparation of AR reports and monthly close activities.
• Support audit requirements by providing documentation and reconciliations as needed.
• Identify and suggest process improvements to enhance the efficiency of AR operations.
• Perform other accounts receivable duties as assigned by management.
  
  

Required Experience & Qualifications

The ideal candidate will have hands-on experience across all core AR functions and be comfortable operating independently in a fast-paced, multi-currency environment.

• Proven experience in an accounts receivable role covering billing, collections, and cash application.
• Demonstrated ability to manage client communications professionally via both email and telephone.
• Experience working with Sage Intacct or a comparable cloud-based accounting platform.
• Solid understanding of multi-currency transactions and foreign exchange processes.
• Strong attention to detail with the ability to identify and resolve discrepancies accurately.
• Experience managing a shared inbox and handling high volumes of customer correspondence.
• Ability to prioritize workload effectively and meet tight deadlines.
• A diploma or degree in Accounting, Finance, Business Administration, or a related field is preferred and understanding of BPO and IT MSP is a plus.
  
  

Key Skills & Competencies

• Excellent written and verbal communication skills in English — clear, professional, and client-facing.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Proficiency with Microsoft Office Suite, particularly Excel (pivot tables, lookups, etc.).
• Collaborative team player who can also work independently with minimal supervision.
• Customer-focused mindset with a commitment to delivering a high standard of service.
• Problem-solving ability with a proactive approach to issue resolution.
• Discretion in handling confidential financial information.
  
  

Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.

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