Software Engineer - AI Performance

DevRev

At DevRev, we’re building the future of work with Computer – your AI teammate.

Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps.

Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work.

How?

Easy: it’s the only platform capable of…

Complete data unification

Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory.

Powerful search, reasoning, and action

Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Even more impressive: it offers employees insights, strategic and proactive suggestions, plus powerful agentic actions.

Extensions for your teams and customers

Computer doesn’t make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems.

This isn’t just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier.

We call this Team Intelligence. It’s why DevRev exists.

Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.

About The Role

DevRev is ushering in the SaaS 2.0 era — where enterprise software is not just connected, but intelligent. Our mission is to reintroduce the Computer to the enterprise: not as a form filler or a workflow router, but as an agent that thinks, reasons, and acts on behalf of users.

We’re looking for seasoned software engineers who have built and scaled applications, APIs, and cloud architectures — and are ready to level up into AI performance and benchmarking.

You don’t need prior AI experience — just strong engineering fundamentals, curiosity, and the drive to learn. DevRev will provide structured training and mentorship to help you bridge into this next frontier of engineering.

What You’ll Do

• Participate in a structured training track to develop expertise in AI benchmarking, profiling, and performance tuning.
• Build and scale benchmarking infrastructure for evaluating AI systems in enterprise settings.
• Design agent evaluation pipelines that measure reasoning, accuracy, alignment, and user outcomes.
• Participate in a structured AI benchmarking training track, gaining expertise in profiling, telemetry, and performance tuning.
• Collaborate with AI and Infra teams to instrument model-serving systems (vLLM, Triton, Ray, or Kubernetes-based deployments).
• Develop data and telemetry pipelines that capture model performance, latency, and quality
• Contribute to DevRev’s open benchmarking frameworks, defining how intelligent SaaS software is measured globally.
• Work with cross-functional teams to ensure benchmarks reflect real-world customer value and system impact.
  
  

What Youll Bring

• 3–10+ years of experience as a Software Engineer in backend, systems, or infrastructure roles
• Strong foundation in Python or similar backend languages — Go, Java, C#, or Node.js
• Hands-on experience in building APIs and cloud-native architectures (AWS, GCP, or Azure; Kubernetes a plus)
• Understanding of metrics, profiling, or observability tools (Grafana, Prometheus, ELK, or similar)
• Curiosity and commitment to learn AI benchmarking, LLM evaluation, and performance frameworks
• Strong analytical and product intuition — you care about what the benchmark represents, not just what it measures
• Bonus: exposure to vector search, model tuning (LoRA, DPO), or open-source contributions
  
  

Why This Role Matters

Agents are not APIs — they reason, adapt, and learn. But with that power comes ambiguity in how we measure success. At DevRev, we believe the benchmarks of the past aren’t enough for the software of the future.This role is your opportunity to design the KPIs of the AI-native enterprise — to bring rigor to systems that reason, and structure to software that thinks.Join us to shape how intelligence is measured in SaaS 2.0.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

That is DevRev!

---