Software Development Manager

Job Description

About the Team:

The Agent Development Platform (ADP) is the foundational platform that powers NetSuite’s next-generation agentic AI experiences, including AskOracle, SuiteAgent, AI Connector and NetSuite Next. Agent Development Platform provides unified capabilities for conversation history, memory, governance and guardrails, evaluation hooks, telemetry, and graph-based orchestration. The team partners closely with product management, platform engineering, architecture, security, and global engineering organizations to deliver high-quality, scalable, compliant AI capabilities to customers.

Role Summary:

We are seeking an experienced Software Development Manager to manage a team responsible for the design, development, and delivery of the Agent Development Platform. This leader will own the end-to-end execution of platform capabilities and guide a team of talented engineers in building the infrastructure, APIs, and runtime that enable every NetSuite AI agent. This role is ideal for a manager who has deep technical expertise, strong execution discipline, and the ability to drive cross-functional alignment in a fast-moving, high-impact environment.

Responsibilities

Leadership & Strategy

• Lead and manage a team of 5-8 software engineers delivering core ADP capabilities including conversation management, memory systems, governance/guardrails, and evaluation/telemetry frameworks.
• Own planning, execution, and delivery of features across quarterly and annual roadmaps.
• Ensure high-quality software development through code reviews, engineering best practices, operational excellence, and continuous improvement.
• Build, mentor, and grow a high-performing engineering team across regions.
• Support career development through coaching, feedback, and clear growth frameworks.
• Partner with recruiting to scale the team as ADP expands.
  
  
  

Technical Responsibilities

• Drive technical direction and architecture decisions for the ADP platform, including graph-based orchestration, SDK integrations, and platform extensibility.
• Partner with security, architecture, and product teams to ensure ADP meets compliance, governance, scalability, and reliability standards.
• Establish metrics, SLAs, and observability practices to ensure platform performance and reliability.
  
  
  

Cross Functional Collaboration

• Work closely with teams across foundation including AskOracle, MLP, Data Platform, appSec/prodSec, and value stream teams—to ensure cohesive end-to-end agent capabilities.
• Collaborate with product managers to refine requirements, define scope, and ensure platform usability for internal agent developers.
• Represent ADP in cross-org initiatives, design reviews, governance discussions, and leadership forums.
  
  
  

Qualifications

Career Level - M2

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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