As an FXMM Senior Processor, you will be responsible for the correct, complete, and timely processing and administration of the confirmations and settlements of foreign exchange, and money market products.
Key responsibilities
Monitor and process new, amended, and cancelled trades
Matching of FX, MM and NDF confirmations
Investigate unmatched confirmations and monitor stuck trades
Affirm and confirm trade details with clients
Raise and resolve trade and settlement discrepancies
Monitor the Confirmation Platforms and Back-office system
Work closely with Front Office/Sales, ING Branches, FXMM Amsterdam & other teams; Data Management, Post Settlement and Support team to ensure smooth processing of trades.
Monitor and process control queue
Check end of day reports and tasks logs
Point of contact for escalation and issues
Create reports for regulatory reporting and management information purposes
Review processing procedures and propose improvements to increase efficiency
Implement and align system and process changes as required by new regulations, projects, or policies from head office
Required Skills/Experience
3-5 years relevant work experience within FM Operations
Proven in-depth knowledge/experience of FM Products – particularly FXMM & NDF Confirmations and Settlements
Proficiency with Microsoft Office
Proven in-depth experience with SWIFT, Calypso, TRAM Matching, Payplus and MUREX
Understanding of Risk (Market, Credit, Counterparty, Operational)
High level of attention to detail and review of work before sending to others
Excellent customer service orientation
Excellent verbal and written communications skills
Ability to resolve matters quickly, thoroughly, and equitably
Ability to work without supervision
Ability to assess and prioritize workload to balance competing demands, deadlines, as well as complete day-to-day tasks in a timely fashion
Personal Characteristics
Self-starter with the ability to multi-task and work effectively in a fast-paced environment
Excellent time management and organization skills
Pro-active work attitude with a hands-on mentality
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