Sales Support Licensing AU MSP WFH

Schedule: Monday - Friday (6:00 AM - 3:00 PM PHT)

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining the organisation, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences.

Responsibilities

• Previous inside sales experience in an IT distributor or MSP with indirect licencing support experience between MSP and a vendor.
• Provide outstanding customer service and sales support to our customers and sales team.
• Provide outstanding customer service and sales support to our customers and tier 1 (Enterprise) sales team.
• Manage sales calls, provide product support including recommendations, orders status updates and manage order deliverables.
• Renewal Management: Oversee and execute indirect CSP renewals, ensuring timely and accurate licensing for Microsoft products and services.
• Upselling and Cross-Selling licences.
• Work with sales/technology SME’s to facilitate ongoing run-rate transactions.
• Maintain product knowledge across key vendors and participate in ongoing training, primarily Microsoft and our other software vendors.
• Assist and deal with Enterprise clients transactional queries around Licensing.
• Client Support: Act as a point of contact for existing business clients, addressing inquiries and resolving issues related to renewals and licensing.
• Generate quotes.
• Maintain relationships with software vendors and Distributors.
• Build and maintain relationships with internal sales teams and key contacts within the BA client base.
• Manage margin with Existing Business.
• Knowledge of Microsoft licensing models, including indirect CSP programs, is highly desirable, not mandatory.
  
  

• WFH
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA