Retail Operations Manager Philippines

Job Description

Founded in 1837 in New York City, Tiffany & Co. is one of the world’s most storied luxury designed houses recognized globally for its innovative jewelry design, extraordinary craftmanship and unparalleled creativity. The brand’s legendary wit, optimism, and soaring New York energy inspires a dream that lies both inside and beyond the house’s treasured Blue Boxes. Today, the Maison has a strong blueprint in the Philippines with a strong network of stores in Manila and Cebu, delivering an uniquely local Tiffany experience to all.

Be Part of the Tiffany Story

Behind every dream is the dreamer. We are looking for a Retail Excellence Manager for our Philippines market to join our Maison to be a entrepreneurial leader who understands the market, builds client relationships, identifies business opportunities, and fosters a cluster of service excellence and client development for brand desirability. If you are a dreamer, a visionary joymaker, and a daring achiever, we welcome you to apply now!

• You will partner with Store Managers and work with the Operations Executive to ensure core retail operational tasks are delivered according to global standards,
• You will also work closely with all departments to plan and assist stores for driving business opportunities,
• Ensure retail stores follow and adhere to the Retail Foundations standards, and support and teach them accordingly,
• Ensure full compliance to all policies, rules, and regulations relating to the retail team,
• Represent yourself as a leader for the market and lead through example, while supporting all local event coordination and planning.
  
  

• You are dynamic, attentive, and an inspiring leader who builds relationships with internal and external clients,
• 5-10 years experience in Luxury Retail (jewelry experience is advantageous) with time spent in country management exposure,
• 5+ years of leadership experience with strong leadership skills,
• Live our values of optimism, love, inclusivity, and creativity.
  
  

• You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism.
• Be part of a daring ambition and craft the future of Tiffany
• A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations.
  
  

• Our HR team will connect with you to get to know you better and to share the Maison’s values and culture,
• Then, you will be meet with our Market Director to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed,
• You will also meet with our Retail Excellence Director for the region to deep-dive into the functional pillar.
• For the final round, you will meet with our President who will share on a broader perspective, focusing on company’s goals and your potential impact on the company’s strategic objectives.