Job Description

Salary: P350 (Hourly Basis)

Schedule: 3:00 AM - 7:00 AM PHT

Employment Type: Freelance - Part Time

What are we looking for?

Skills Required

  • Strong phone-handling and customer service skills
  • Excellent verbal communication and professional phone demeanor
  • Ability to identify caller needs and transfer calls accurately
  • Good listening skills and attention to detail
  • High level of professionalism, discretion, and confidentiality
  • Reliability and ability to work independently with minimal supervision
  • Basic computer proficiency (e.g., call systems, Microsoft Office or Google Workspace)

What will you do?

  • Answer incoming calls promptly, professionally, and route them to the correct person
  • Greet and assist callers with courtesy, ensuring a positive first point of contact
  • Manage voicemail messages and ensure timely follow-ups
  • Handle basic intake by collecting essential caller information
  • Maintain accuracy when documenting call details or routing notes
  • Provide general information about the firm when appropriate
  • Follow established protocols to ensure confidentiality and proper handling of client communications

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is one of the largest divorce and family law firms in New York servicing clients dealing with family and divorce disputes. They concentrate their practice exclusively in the area of family law, with offices in Manhattan, Long Island, Westchester, and New Jersey. Recognized as a top divorce law firm in New York, they are one of the only New York firms offering all three options for divorce resolution - litigation, collaborative law and mediation.

#ConnectOSCareers #JoinConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.


Job Details

Role Level: Entry-Level Work Type: Contract
Country: Philippines City: Metro Manila
Company Website: http://www.connectos.co Job Function: Administrative Support
Company Industry/
Sector:
Outsourcing and Offshoring Consulting

What We Offer


About the Company

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