Quality Officer

DHL Summit Solutions Inc., a leader in transport logistics and supply chain operations, is looking for a Quality Officer under our Operations Excellence Department. This role is key in driving a culture of continuous improvement, compliance, and operational excellence across our transport operations.

Responsibilities

• Lead quality country initiatives and promote a culture of continuous improvement.
• Maintain quality-related documentation (ETQ, BASICS, LOGICS)
• Coordinate and conduct internal audits; support customer and external audits.
• Monitor and analyze Quality KPIs, non-conformances, and action plans.
• Ensure timely submission of quality reports and escalate issues when needed.
• Facilitate quality-related training and ensure compliance with global standards.
  
  
  

• Bachelor’s degree in Industrial Engineering, Quality Management, or related field.
• Experience in quality assurance or process compliance (preferably in logistics).
• Strong skills in documentation, auditing, and problem-solving
• Knowledge in QMS and CAPA processes
• Excellent verbal and written communication skills, including good facilitation skills