Provider Partnerships Associate

About the Role

As a Provider Partnerships Associate, you will be part of an innovative cross-functional team working to transform the delivery of patient care services in a fast-paced, entrepreneurial environment. This is a dynamic role involves direct provider interactions to expand and maintain the HMO’s network of physicians, hospitals, and clinics. You will develop and manage healthcare provider relationships, create and execute growth and retention strategies, and provide direct input into product feature improvements.

Location

This is a hybrid role based in Metro Manila, Philippines, subject to change based on business needs. While most work may be accomplished remotely, you must be able to commute to our office in the Ortigas area twice per week.

Responsibilities

Expand Provider Network

• Accredit facilities and physicians based on member needs
• Grow the network strategically in line with account distribution
• Lead negotiations for competitive rates with healthcare providers

Maintain Provider Relationships and Increase Retention

• Establish and manage relationships with healthcare providers (hospitals, clinics, physicians, etc.)
• Ensure accurate and timely updates to provider information and services
• Manage day-to-day relationships and address provider concerns
• Maintain a good retention rate for providers continuing to accept Hive Health-HPPI members

Support Company Objectives

• Assist in product development, business development, and customer success in line with the provider network

Administrative Duties

• Create, process, and organize healthcare provider contracts
• Create and distribute communication materials for providers
• Plan and coordinate provider-related events and initiatives
• Other tasks and responsibilities as assigned by the Medical Operations team, including but not limited to verifications, accreditation, coordination with providers, etc.

Qualifications

• At least 2 years of relevant experience in business development, sales, account management, partnerships, or related fields (medical background is a plus)
• Strong negotiation and relationship-building skills
• Organized, with high attention to detail
• Creative, strategic, and proactive in problem solving
• Curious, results-driven, ownership mentality with growth mindset
• Excellent verbal and written communications
• Collaborative team player with the ability to adapt quickly in a fast-paced environment
• Passion for innovation in healthcare