Project Manager II

Job Description

Lead impactful change and deliver operational excellence across trading and collateral operations in a fast-paced, dynamic environment.

As a Trading Services Operations Project Manager Associate in Global Trading Services Operations Change Management team, you will drive tactical and strategic change across global operational teams, with primary responsibility for Depository Receipts Operations. You will manage multiple concurrent initiatives, communicate effectively across a broad stakeholder base, and apply strong securities industry knowledge to deliver measurable operational outcomes. You will work in partnership with Technology, Global Trading desks, Product, utilities/vendors, and Global Operations to deliver change at both regional and global scale.

The Global Trading Services Operations Change Management team provides operational change and transformation support across Agency Lending, Collateral Operations, and Depositary Receipts.

Agency Lending Operations supports clients' portfolio-return enhancement through securities lending to counterparties and borrowers, managing loan settlement, collateralization, exposure management, client crediting, and broker billing.

Collateral Management Operations delivers agency solutions for OTC and cleared derivatives margin obligations, as well as tri-party services for securities finance transactions and margin control.

Depositary Receipts Operations supports the end-to-end ADR trading and issuance lifecycle, including issuance and cancellations, position and inventory controls, settlement and fails management, billing and crediting support, and dividend processing.

Job Responsibilities

• Own end-to-end change delivery for Operations initiatives, from intake through implementation and stabilization.
• Establish and maintain governance to ensure controlled delivery, including scope management, prioritization, milestones, dependency tracking, RAID management, and decision logs.
• Provide effective and transparent communications and updates for management and key stakeholders.
• Drive operational readiness, including procedure development/updates, workflow design and control design alongside training and implementation governance and communications plans.
• Coordinate cross-functional execution across Technology, Product, Finance, Risk/Compliance, Front Office, and external counterparties/utilities.
• Translate business needs into executable artifacts, including requirements, process maps, operating model impacts, and data impacts; support UAT and parallel run execution.
• Manage issues and escalations effectively, ensuring risks are identified early and mitigation plans are executed in line with policy and control expectations.
• Define and track success metrics (e.g., STP, breaks, fails, aging, manual touches, timeliness), monitoring outcomes post-launch and driving remediation where needed.
  
  

Required Qualifications, Capabilities, And Skills

• Experience in Operations or Project Management.
• Strong understanding of trade lifecycle operations.
• Demonstrated success in delivering initiatives on time through strong planning, processing, analytical and communication skills (verbal and written)
• Initiative – driving forward project deliverables.
• Strong people skills, with ability to build relationships with all types of stakeholders.
• Proficiency in MS Excel, PowerPoint, SharePoint, and Visio.
  
  

Preferred Qualifications, Capabilities, And Skills

• Product knowledge across one or more asset classes (e.g., Equities, FX, Rates, Credit, Commodities; listed or OTC derivatives).
• Exposure to industry utilities/messaging and post-trade processes
  
  

The role requires flexibility to support weekend implementations or migrations as needed, with core hours from 10.00am to 6:00pm UK Hours and overtime expected based on business demand.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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