Process Assessment Rep - Fully Remote

Hey, Detail-Driven Process Guardian —Ready to Help Us Lock In Our Standards?

My name is Christopher Wilbourn, founder and CEO of Tribe Wellness Sales, Inc. in Austin, TX. For over 12 years, I’ve been obsessed with two things: teaching sales like a superpower and helping people live healthier, fuller lives.

If you’re a hard-working, process-obsessed, detail-loving go-getter who gets fired up about making sure every single SOP is followed exactly as documented, stick with me—this is your story waiting to happen.

The Problem: You Want More Than a Job—You Want to Build Ironclad Processes You’re the kind of person who reads SOPs and actually enjoys making sure they’re followed to the letter. You love diving into calls, checking every documented step, and catching any deviation before it becomes a problem. You’ve got the sharp eye for process fidelity and the heart of a guardian, but you haven’t yet found the place where your talent directly enforces excellence across an entire high-performing sales organization.

The Agitation: Any Process Deviation Hurts Everyone Every missed SOP step, every shortcut, every inconsistency in how we run our customer and client interactions means we fall short of complete process adherence, lower close rates, and risk missing the KPI Benchmarks we know we can hit. It’s frustrating when you know the documented processes are proven—if only every rep and ASR followed them perfectly every single time.

The Solution: Tribe’s Your Launchpad to Enforce Excellence

That’s where you come in. At Tribe Wellness Sales, we’re building a world-class Quality Department to guarantee 100% script and SOP adherence. I’m inviting you to step into the role of Process Assessment Rep—the critical position that will manually audit process adherence (Documented SOPs) for every sales rep and every ASR, then send the exact corrective training needed so everyone operates exactly as designed.

Here’s the Plan: Step Into High-Impact Process Audits You’ll own manual SOP/process adherence checks for all sales reps and all ASRs. You’ll identify every deviation and immediately send the correct training content so the entire team stays locked in.

Master the Art of Total Process Adherence You’ll become the guardian who helps our entire team achieve complete and total process adherence without variation. Daily, you’ll play a direct role in helping management in completely eliminating all process adherence failure from Tribe.

Earn While You Enforce This is a paid hourly role starting at $6/hr + with clear growth as we scale the Quality Department. The tighter our processes stay because of your audits, the more the whole company wins—including you.

Live Your Way Work from home, log into our lightning-fast CRM and review platform, and use our tech tools to crush it—all on your terms.

What’s Waiting for You Picture this: you’re the reason every single call follows our documented SOPs to perfection. You’re eliminating deviations before they ever impact a customer, protecting our standards, and helping hundreds of health & wellness customers get flawless experiences because our reps and ASRs are operating at 100% process adherence. You’re not just auditing customer interactions—you’re building the unbreakable backbone of a legendary sales organization, all from your own home office.

Who I’m Looking For (Yeah, You!) You’re the hero I’m after if:

• You’re analytical, organized, and love deep-dive SOP auditing and review work
• You have a natural eye for process fidelity and enjoy enforcing high standards
• You’re passionate about health & wellness (you’ll be auditing real customer health protocol interactions)
• You’re a self-starter who thrives with clear documented SOPs and zero tolerance for deviation
• You’ve got the tech setup: a fast computer, stable internet (Octane Speed 20,000+), a backup plan for outages, and a headset
• Sales, quality, or audit experience is a plus, but not required—we’ll train the right person from scratch
  
  

The Call to Action: Join Your Tribe If you’re nodding your head, feeling that spark, then this is it—your shot to become the force that locks in total process adherence across our entire sales team while we continue changing lives in health & wellness. Apply today and let’s get you inside the Quality Department.

A Quick Personal Note From Me Hey, thanks for sticking with me this far. I’m assuming since you’re still reading this, we are pretty aligned on what Tribe is doing in the world. For me, it’s personal. The Process Assessment Rep is one of the three foundational roles that will make our Quality Department World Class. You’ll be the one manually checking process adherence (Documented SOPs) for every sales rep and every ASR, sending the exact training that keeps us locked in, and helping us achieve complete and total process adherence while we eliminate all compliance risk.

This role is the backbone of standardization and the key to scaling with zero shortcuts. If this lights you up, I can’t wait to meet you. Let’s do this—together.

Onward,

Christopher Chad Wilbourn

CEO and Head of Sales

Tribe Wellness Sales, Inc.

Austin, TX

Tribe Wellness Sales specializes in outbound sales for health and wellness brands. We combine the health and wellness messaging of our strategic partners with our decades of sales expertise to build revenue generating machines for the health and wellness industrys most important brands.

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