Operations Assistant - 53696890473

Position : Operations Assistant

Working Schedule : We are looking for a candidate who can adapt to flexible working hours, with weekend availability required, especially during peak and in-season periods, to support smooth and efficient operations.

Salary Range :$1000-$1500 USD Monthly (the final salary will be determined by the candidates level of experience and at the discretion of the client)

Operations Assistant

Overview

We’re looking for a proactive and detail-oriented Operations Assistant to support daily operations across multiple locations in the U.S. This role is critical to ensuring smooth field execution, equipment readiness, and operational quality. It’s ideal for someone who enjoys problem-solving, coordinating across teams, and keeping systems running efficiently in a fast-paced startup environment.

The Operations Assistant will work closely with field technicians, internal teams, and customers to resolve issues in real time and maintain high operational standards.

Responsibilities

Operations & Field Support

• Serve as a real-time support point for operational issues via calls, texts, and internal messaging platforms.
• Coordinate between customers and field technicians to resolve equipment or location-related issues quickly.
• Review post-rental photos and technician checklists to ensure quality and operational readiness.
• Monitor real-time equipment status and flag recurring hardware or operational issues.
• Assist with fleet management, including tracking equipment health and availability.
• Maintain daily operational reports, documentation, and internal logs.
• Identify recurring operational bottlenecks and provide feedback for process improvement.
  
  

• Support continuous improvement initiatives across operations.
• Help document standard operating procedures and best practices.
• Assist leadership with ad hoc operational projects as needed.
  
  

• 3+ years of experience in operations, logistics, customer support, or a related role.
• Strong verbal and written English communication skills.
• Highly organized with strong attention to detail.
• Comfortable using internal tools, dashboards, and messaging platforms.
• Proactive, self-directed, and comfortable working with minimal supervision.
• Availability during U.S. business hours with some flexibility.
  
  

• Strong Excel or Google Sheets skills.
• Experience supporting field-based or multi-location operations.
• Familiarity with startup or high-growth environments.