Operations Administrator US ET Hours Coverage

Wand makes gaming magical. Through game customization and guidance, we build tools that helps players have more fun in their favorite games.

Our platform works across thousands of PC games, ensuring that great games are accessible to everyone, regardless of time constraints, skill level, or accessibility needs. We want to build the future of game assistance, and were hoping youll join us.

Role Overview

We are seeking a detail-oriented Operations Administrator to support our company-wide operational processes while working US East Coast business hours (9am-5pm EST/EDT). This role is perfect for someone who thrives in an administrative support capacity, enjoys working behind the scenes to ensure smooth operations, and is comfortable with a non-traditional work schedule.

Youll be responsible for providing crucial administrative support across multiple departments. Your primary focus will include managing our applicant tracking system (Ashby), coordinating interviews across time zones, administering system access for team members, and handling internal scheduling and operational coordination.

Key Responsibilities

System Access Management

• Manage the onboarding and offboarding process for all system access
• Create, modify, and deactivate user accounts across company platforms
• Maintain accurate documentation of all system access and permissions
• Serve as the primary point of contact for access-related issues
  
  

Internal Scheduling & Coordination

• Manage executive team calendars
• Schedule and coordinate internal meetings across different time zones
• Maintain company-wide operational calendar
• Assist with planning and logistics for team events and activities
• Take and distribute meeting notes when required
  
  

Recruitment Support

• Manage our applicant tracking system (Ashby) to ensure all candidate information is accurately recorded and updated
• Schedule and coordinate interviews between candidates and hiring managers across different time zones
• Send interview reminders to both candidates and interviewers
• Collect interview feedback from hiring managers
  
  

Administrative Support

• Process new hire documentation and assist with onboarding preparation
• Maintain employee records and documentation
• Support various departments with administrative tasks
• Maintain calendars and send reminders for important deadlines
• Assist with ad-hoc projects and operational tasks
  
  

Required Qualifications

• Experience in an administrative or HR support role
• Ability to work US business hours (9am-5pm EST)
• Excellent organizational and multitasking abilities
• Strong attention to detail and accuracy in documentation
• Experience with applicant tracking systems or HR information systems
• Professional written and verbal communication skills in English
• Self-motivated with the ability to work independently
  
  

Bonus Points

• Experience with Ashby or similar ATS platforms
• Previous work with international or remote teams
• Experience coordinating executive schedules
• Knowledge of recruitment processes and best practices
• Experience working in the gaming or technology industry
  
  

What we offer

• Competitive compensation
• Fully remote work arrangement
• Opportunity to work with a fast-growing international tech company
  
  

How To Apply

Please submit:

• Resume
  
  

Join us in creating the ultimate PC gaming companion!

Wand is an equal opportunity employer committed to building a diverse and inclusive team. We welcome applications from all qualified candidates regardless of background.

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