Office 365 And SharePoint Administrator - Hybrid Role

Champion the adoption of Office 365 services as appropriate for our business

Manage and monitor Office 365 services and desktop support (Laptops)

Formulate and create Office 365 SharePoint sites for domain users and external client access

Maintain a highly secure system through proper configuration and system access monitoring

Troubleshoot and resolve issues with user access to cloud services

Monitor and communicate to stakeholders or client the performance of the services.

Deliver a consistent process for incident and problem escalation along with resolution

Assist with the creation of policies around the proper use of Office 365 services and support.

Administer and support Office 365 and MS Exchange policies

Administer and support system backup and disaster recovery processes

Maintain inventory of equipment and software licenses.

Strong analytical and planning skills

Good communication and presentation skills

Excellent problem-solving skills

Progressive experience in a technical help desk or a customer service environment

Office 365 administration experience

Microsoft certifications is an advantage

Willing to be deployed in Ortigas (hybrid)