Mobility Platforms Engineer

The Mobility Platforms Engineer will contribute to the development of the Firm’s mobile strategy by researching and evaluating new technologies. The role-holder will be a member of the Interface team under the Firm’s Infrastructure area.

Main responsibilities: 

• Develop and maintain the Firms current and future enterprise mobile computing technology and infrastructure 
• Act as the escalation point for issues arising from projects and Business as Usual (BAU) operations; ensure prompt resolution and appropriate communication with impacted parties
• Collaborate with other IT, security, and business areas to understand current mobility requirements and implement solutions that meet their needs
• Work with various device Original Equipment Manufacturers (OEMs) and software vendors to understand their strategies for providing enterprise mobility solutions
• Assist with developing and communicating new mobility services offerings and device standards
• Represent the team on various IT projects and business initiatives
• Participate in team discussions, representing the collective view to build consensus on priorities, processes, standards, and procedures
• Research, design, test, and document standards for mobile hardware, software, operating systems, and applications in relation to Mobility platforms
• Test and apply security patches, and communicate results
• Maintain the knowledge repository and update the incident management system
• Provide training to local offices on how to use, apply, and maintain the standards

Skills and experience:

• A bachelor’s degree with a Computer Science major or equivalent work experience 
• Strong experience in supporting and deploying Smart Devices (iOS, Android, etc.) in a professional multinational organization
• Fundamental understanding of the Microsoft Technology Stack, especially the client and infrastructure layers
• Familiar with various Mobile Device Management (MDM) technologies and methodologies is a plus
• A certification within Microsoft platforms for mobile management and other MDM solutions is a plus
• Advanced troubleshooting and diagnostic skills to identify issues and root causes, providing resolutions by working with technical teams and vendors
• A high-level of attention to detail with strong organization skills
• Excellent communication skills, able to liaise at all levels and act as an intermediary between legal staff and the technical team
• Able to display a high-level of teamwork
• Able to work within set parameters while looking for ways to improve processes 
• Able to translate business needs into technical solutions
• Commitment to delivering quality solutions with a sense of timely delivery
• Able to work in a fast-paced environment with minimal supervision
• Willing to work overtime as necessary, including different shifts; on-call shift duty is mandatory

Location: Buenos Aires or Manila Center

Reports to: Enterprise Desktop Architecture - Manager

Travel requirements: Some travel may be required

Position type: Specialist

Development framework: Specialist