Medical Virtual Assistant US Healthcare Services WFH

Salary: P60,000-P90,000 (Monthly Package)

Schedule: 10:00PM to 7:00AM Manila Time

What are we looking for?

Skills Required

• 3-5 years of experience as a Virtual Medical Assistant
• Advanced Office 365 skills: Outlook, Teams, SharePoint, OneNote, Excel, Planner, PowerPoint
• Proven experience with EHR systems (Athena experience a plus)
• All-day video call readiness (camera on)
• High-speed, reliable internet connection and a quiet WFH setup
  
  

Soft Skills

• Excellent written and verbal English communication skills
• Strong attention to detail, time management, and organizational skills
• A calm, proactive presence, with the ability to navigate ambiguity and shifting priorities
• High level of discretion, judgment, and accountability
• Knows how to deal with difficult or demanding patients
  
  

What will you do?

• Uphold confidentiality, HIPAA, and OSHA standards
• Support patient visits: prep charts, assist during consultations, coordinate follow-ups
• Manage scheduling, referrals, pre-authorizations, and care coordination
• Assist the lead physician in patient care coordination
• Schedule appointments and remind patients of upcoming visits or lab work
• Answer phone calls from patients via Weave and assist with inquiries or messages
• Keep EHR (Athena, etc.) notes timely, accurate, and compliant
• Scribe Support: Attend meetings or listen to recordings to summarize and create documentation
• Meeting Management: Take notes, maintain meeting minutes
• Task Management: Assign and update tasks in MS Planner; manage Work Breakdown Structure (WBS)
• Document Handling: Organize files in SharePoint, Word, PowerPoint, PDF
• Content Creation: Update SOPs, employee handbooks, training docs, templates, and agreements
• Team Channels Management: Ensure consistency across MS Teams, Planner, SharePoint, OneNote
• Project Oversight: Use MS OneNote for special project documentation and tracking
• Excel Reporting: Build reports, use formulas, manage spreadsheets, and support forecasting
• Stay composed, adaptable, and ready to jump in when plans shift
  
  

Join the awesome team and enjoy these benefits & perks:

• WFH
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities
  
  

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our team brings deep experience delivering personalized, high-touch concierge medicine rooted in trust, time, and clinical excellence. We partner closely with our patients to provide proactive, relationship-driven care — from comprehensive consultations to coordinated follow-ups and ongoing wellness planning. We take pride in creating a seamless, private healthcare experience where every detail is handled with precision, compassion, and discretion.

#ConnectOSCareers #JoinConnectOS #ConnectOSRecruitment

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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