IT Technician Level 2

Schedule: Monday - Friday (05:00 AM - 02:00 PM PHT)

What are we looking for?

Skills Required

• Desktop Support
• Windows Server and exposure to Active Directory Management
• Microsoft Exchange / Exchange Online exposure
• Office 365 office suite exposure
• Printers (Setup & Configuration)
• Basic understanding of networks
  
  

What will you do?

• This is a full-time oƯshore Level 2 support position working closely with our Australian engineering team.
• You will handle Level 2 tickets, troubleshoot complex incidents, configure systems, and support Microsoft 365, Windows environments, servers, networking, Azure, and modern security tooling.
• Work fast and manage multiple tickets efficiently
• Enter time accurately and consistently (ConnectWise Manage)
• Follow processes and documentation in a structured ISO 27001 environment
• Troubleshoot confidently with minimal supervision
• Communicate clearly with clients and internal teams
• Take ownership of tasks and see them through to completion
• Escalate issues correctly when required
• Deliver high-quality, reliable work under pressure
  
  

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Get the amazing chance to work for our client --- Australias top supplier of office products for small and medium-sized businesses, students, and households, with a nationwide presence and over 3 billion dollars in revenue.

#JoinConnectOS #ConnectOSCareers #ConnectOSNonTech

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

---