Insurance Coordinator

Position: Insurance Coordinator

Location: 1880 Eastwood Libis, Quezon City

Work setup & shift: Nightshift-Onsite

Why join MicroSourcing?

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one (plus one or more dependents), paid time off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Benefit from flexible work arrangements that help you balance work and life.
• Career Growth: Take advantage of continuous learning and career advancement opportunities.
• Inclusive Teamwork: Join a team that celebrates diversity and fosters an inclusive culture.

About The Role

• Customer service: Effectively communicate with customers and vendors utilizing all forms of communication
• Pipeline management: Utilize reports to prioritize dockets assisting the processing team to move docket to closing team
• Compliance - Ensuring adherence to company policies, industry regulations, and legal requirements while conducting processing activities.
• Knowledge and Skill Development - Continuously grow knowledge and develop effective customer service and pipeline management skills.
• Processing experience: Familiarity with the US Real Estate and/or Mortgage Processing

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Order, upload, and organize insurance documents using Point systems and other applications
• Review Homeowners, Flood, and Condo Master Insurance Policies for accuracy and adequate coverage
• Manage a pipeline of files in a timely and accurate manner
• Communicate and follow-up with homeowners promptly on obtaining necessary documentation and assist with
• any issues that arise with the property insurance
• Communicate and follow-up with insurance companies to effectively manage the insurance order
• Effectively escalate any insurance order issues to the appropriate parties
• Work with cross-functional teams (processors, closers, and funders) to successfully bring an application to close
• Assist servicing department with amending the loss payee once funding has occurred

Nice to have:

• 1+ years as mortgage processor, escrow assistant, insurance agent, or related field
• Experience in the real estate and/or mortgage industry desirable but not required
• English language proficiency
• Strong Command in Customer Service
• Familiarity with US Real Estate and Mortgage processing
• Detail oriented
• Fluency in Microsoft Office and/or Google Suite

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our Commitment to 100% YOU

MicroSourcing believes that our strength lies in the diversity and talent of our people. We foster an inclusive culture that embraces all races, genders, ethnicities, abilities, and backgrounds. We provide space for different perspectives and offer opportunities for everyone to thrive.

At MicroSourcing, equality isn’t just a slogan—it’s our way of life. We don’t just accept your unique, authentic self—we celebrate it and value every contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply