Instructional Designer

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!

Anaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and its native AI capabilities to see, plan, and lead their businesses. By dynamically connecting financial, strategic, and operational plans in real-time, companies trust Anaplan to give them the power to anticipate change, address complexity, deliver operational insights, increase profits, and stay ahead of their competition.

What unites Anaplanners across teams and geographies is our commitment to our customers’ success and our collective motivation to achieve ambitious goals. We champion diversity of thought and ideas, and we behave like leaders irrespective of title. When you work for us, you’ll be part of a winning culture that’s dedicated to creating opportunities for our customers, partners, and employees. We hope you’ll join us. Let’s create something incredible together!

Instructional Designer

In this role, you will train customers, employees, and implementation partners on the product and techniques to optimally deploy Anaplan. In this role you will report to Director, GTM Enablement and work closely within a core instructional design and delivery team, alongside Product, Professional Services, Customer Success, Alliances, and GTM Enablement teams. The ideal candidate is a highly motivated, organized individual with experience implementing multidimensional platforms. 

Job Responsibilities 

• Become an expert in Anaplan modeling techniques and standard methodologies by completing Level 1 and 2 training within 3 months and level 3 training within the first year, as well as maintaining all certifications as requirements change. 
• Stay current with all new Anaplan standard methodologies and software improvements. 
• Instruct a variety of class levels in both a public schedule and private customer sessions. Delivered virtually or in-person. 
• Continually improve training delivery based upon feedback from course participants and mentor team members on feedback received. 
• Learn unreleased training content quickly and be prepared to deliver on release. 
• Collaborate with instructional designers to define course structure, content, and delivery method to produce high quality training. 
• Work alongside Customer Success organization to deliver a relevant and impactful training session for our customers by incorporating customer specific requests. 
• Assist Academy help desk in answering training content related cases. 
• Ability to be flexible with modality and time requirements to meet customer needs for training. 
• Build relationships across Product, Professional Services, Customer Success, and Alliances teams to meet goals. 
• Lead weeklong classroom training courses with learners of varying skill levels. 
• Craft new training exercises for use in the classroom. 
• Support learners with access to the Learning Center and to Anaplan learning workspaces. 
• Work within LMS and other training platforms to ensure quality training experience. 
• Special assignments and other duties not specifically stated may also be assigned. 

Job Qualifications 

• Strong oral and written communication skills and high attention to details 
• Passion for learning, teaching, and constant improvement. 
• Ability to comfortably and expertly present to large groups using multiple delivery methods, for lengthy periods of time 
• Ability to communicate concepts in a concise, logical manner so students can absorb and retain 
• Ability to translate from model-building in Excel to multi-dimensional technologies. 
• Understanding of data integration (inbound and outbound) 
• Flexibility to prioritize multiple activities simultaneously 
• Up to 50% Travel 

Our Commitment to Diversity and Inclusion

Build your job in a place that thrives on diversity, inclusion, and belonging. We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.  

Fraud Recruitment Disclaimer  

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.  

Anaplan does not:  

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.   
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.  

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.