HVAC Sales Support NZ Air-condition Solutions Hybrid

Salary: P50,000 - P70,000 (Monthly Package)

Schedule: Monday to Friday (06:00 AM-03:00 PM PHT)

What are we looking for?

Skills Required

• Essential:
• Tertiary qualifications in Mechanical Engineering or HVAC trade certification.
• Minimum of 2 years’ experience in the HVAC or related industry.
• Strong interest in moving into an Account Management or Business Development pathway.
• Knowledgeable in Epoch Software & MS Office
  
  

Desirable

• Bilingual in English and Japanese.
  
  

Key Competencies

Technical

• Strong technical knowledge of commercial HVAC products.
• Effective negotiation and technical presentation skills.
• Proven business development capability.
• Solid strategic thinking and analysis.
• Intermediate computer literacy.
  
  

Non-Technical

• Results-driven and commercially focused.
• Strong attention to detail with analytical thinking.
• Able to handle conflict, deadlines, and pressure.
• Motivated, reliable, and maintains confidentiality.
  
  

What will you do?

Technical Support Engineer – Applied

This role sits within the wider Sales team and works closely with Account Managers to deliver accurate tenders, product solutions, and technical guidance across a full range of applied and commercial air-conditioning products. It combines technical expertise, customer service, and project coordination to keep sales activities moving smoothly from enquiry to order fulfilment.

Key Responsibilities

• Respond to customer enquiries (phone, email, web) with timely and accurate technical support.
• Review specifications and assist Account Managers with product selection and solution packaging.
• Coordinate with supply chain teams and overseas factories regarding pricing, delivery schedules, software, and technical data.
• Prepare cost estimates, tenders, and quotations for applied and commercial product requests.
• Ensure tender submissions are complete, accurate, and submitted within required timeframes.
• Conduct follow-up calls on project quotations in line with company processes.
• Support product quality and compliance reporting as required.
• Review customer purchase orders to ensure alignment with scope of supply.
• Prepare order packages and maintain customer communication around changes, delivery updates, and technical information.
• Maintain catalogues and technical literature; distribute materials to internal teams and customers.
• Liaise with third-party suppliers and subcontractors to meet customer requirements.
• Build and maintain strong customer relationships to ensure satisfaction.
• Produce monthly analyses covering budget performance, strategic objectives, activity updates, customer reviews, and sales programs.
• Ensure pricing policies and company requirements are consistently followed.
• Track project progress and provide regular updates to management.
• Perform additional tasks as required.
  
  

Join the awesome team and enjoy these benefits & perks:

• Hybrid 3X (Monday, Wednesday, Friday)
• Equipment provided
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities.
  
  

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

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Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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