HR Helpdesk AU Hybrid

Schedule: Monday - Friday (6:00 AM - 3:00 PM PHT)

The HR will assist in carrying out the following functional areas: performance management, benefits and compensation, and other HR Special Projects and employment related functions.

HR Officer

• Provide first line advice to our people on all areas relating to the employment lifecycle specifically on Performance Management.
• Act an as escalation point and support with triage of HR queries and questions.
• Managing all the HR Ops processes including “Joiners / Leavers / Movers”, promotion, leaves & absences, ensuring the data quality and systems update.
• Maintain accurate and up-to-date employee information in HR systems.
• Participate in the implementation of specific projects, procedures, and guidelines to help deliver the HR strategy.
• Contribute to the continuous improvement of the HR function.
• Generate HR reports, metrics, and analytics to support data-driven decision-making.
• Analyze HR data and trends to identify opportunities for process improvements and strategic initiatives.
• Prepare standard and ad-hoc reports for HR and management stakeholders.
• Stay updated on relevant HR laws, regulations, and industry best practices.
• Assist in the development, implementation, and review of HR policies, procedures, and guidelines.
• Support HR audits and ensure compliance with internal and external requirements.
• Backend updates of email in self-service portal.
• Enrollment of employees in the Performance Module, monthly cycle.
• Enrollment of new HR employees within Darwin.
• Report extraction as needed.
• Update back-end data as needed.
• Advocate to transfer the knowledge to new team members.
• Create and maintain user accounts, manage access, and update employee information.
• Manage data input and cleansing across all modules of the system.
• Ensure system compliance for data integrity and security, and privacy requirements
  
  

• Hybrid - 2x onsite and 3 days WFH per week
• Equipment provided
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities.