Host - Front Office

Organization- Grand Hyatt Manila

Summary

Grand Hyatt Manila offers a myriad of exciting experiences and dramatic restaurant concepts, making it a true destination within a destination. Guided by the philosophy, we create moments of more in everything we do — elevating guest experiences through exceptional service, thoughtful design, and genuine care.

At Hyatt, our purpose is to care for people so they can be their best. We are committed to fostering a culture of inclusion where colleagues feel respected, valued, and empowered to bring their whole selves to work. We believe diverse perspectives strengthen our teams and enrich the experiences we create for our guests.

We are looking for an exceptional Host- Front Office who will provide fast, friendly and efficient service to the guest throughout all stages of their stay.

In this role, you will engage with both colleagues and guests through meaningful conversations and respond and resolve to guest inquiries, requests and issues in a timely, friendly and efficient manner.

Qualifications

Ideal candidates shall meet the following criteria:

• Diploma / Degree in Hospitality / Tourism Management or equivalent
• Possess good customer relations, communications and interpersonal skills
• Refined verbal and written communication skills
• Business- level proficiency in Korean, Mandarin, or Japanese is required.
• Working knowledge of OPERA system