Head Of Sales Operations - Global FMCG

• International consumer goods company
• Career progression, competitive salary package and hybrid work set up
  
  
  

About Our Client

We are a global fast-moving consumer goods company with a strong portfolio of loved household brands. With decades of market leadership and a presence in over 100 countries, we operate with a passion for innovation, operational excellence, and creating everyday products that enrich peoples lives. Our culture values agility, empowerment, and collaboration-enabling our teams to move fast, make bold decisions, and shape the future of consumer goods in dynamic markets.

Job Description

As the Head of Sales Operations - Global FMCG, your responsibilities include:

• Lead the development and execution of the national Modern Trade strategy, ensuring alignment with channel priorities and category objectives.
• Identify market trends, growth drivers, and category opportunities to strengthen competitiveness across key retailers.
• Drive best‑in‑class in‑store execution through close coordination with field teams, merchandising partners, and regional sales leads.
• Oversee activation programs such as promotions, planogram compliance, product launches, and visibility initiatives across regional stores.
• Monitor and improve in‑store performance KPIs including availability, OSA, penetration metrics, and competitive presence.
• Partner with Supply Chain and Operations teams to enhance forecasting accuracy, fill rates, replenishment processes, and stock management.
• Resolve operational issues related to logistics, delivery performance, and inventory challenges at the store and regional level.
• Lead, coach, and develop Regional Sales Managers and field teams to build capability in negotiation, analytics, and customer management.
• Ensure rigorous governance of trade investments, compliance with sales strategies, and consistent execution of 4Ps in-store.
• Conduct performance reviews, field visits, and business assessments to drive accountability, optimize resource deployment, and improve overall regional results.
  
  
  

The Successful Applicant

• Extensive experience in FMCG commercial roles with expertise in Modern Trade.
• Proven track record managing major retail customers and leading large, multi-layered teams.
• Strong capabilities in retail data analytics, forecasting, and using insights to drive strategy.
• Deep understanding of category management, shopper behavior, and channel execution.
• Excellent communication, negotiation, and stakeholder management capabilities.
• Demonstrated commercial acumen with mastery of trade spend, profitability management, and operational excellence.
  
  
  

Whats on Offer

Joining our team means being part of an organization that invests in people just as much as in brands. Youll work with top industry talent, lead transformation in one of the most strategically important channels, and have the opportunity to shape high-impact commercial strategies at a national scale. We offer a performance-driven, inclusive environment where your ideas matter, and your growth is supported by global exposure, learning opportunities, and a strong commitment to career development.

Contact: Lyca Arellano

Quote job ref: JN-022026-6936423

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