Group LMS Coordinator

Discover your 100% YOU with MicroSourcing!

Position: Group Learning Systems Administrator

Location: Parañaque City, Philippines

Work setup & shift: Onsite| Dayshift

Why join MicroSourcing?

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

As a Group Learning Systems Administrator, you will:

• Administer day-to-day LMS operations, including user accounts, role permissions, course assignments, and the end-to-end management of learning content.
• Maintain strict LMS governance standards, data integrity, and taxonomy structures while conducting routine audits of learning records.
• Generate standard and ad hoc compliance reports, dashboards, and completion metrics for stakeholders and audit readiness.
• Resolve user queries and system issues as the first point of contact, while regularly monitoring the learning service tickets and shared inbox.
• Collaborate with LMS vendors, participate in system testing for upgrades, and identify opportunities to automate administration processes.

What You Need: Non-negotiables

• At least 5+ years of experience administering or supporting a Learning Management System (LMS), specifically SAP.
• Strong experience in producing reports, working with data, and performing routine data quality checks.
• Proven track record in a customer service or support role with the ability to troubleshoot and resolve administrative problems.
• High-level administrative and organizational skills with an exceptional attention to detail.
• Ability to maintain high levels of confidentiality and work autonomously in a fast-paced environment.

Preferred skills/expertise

• Completed qualifications or a degree in Business Administration or a related field.
• Experience developing and maintaining LMS user guides, quick reference materials, and FAQs.
• Ability to build strong professional relationships at all levels of the organization.
• Experience participating in system testing following software or platform upgrades.
• Knowledge of learning compliance frameworks and managing mandatory training certification cycles.

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

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