Job Description

  • Rare opportunity to scale businesses, within a stable & profitable organisation
  • Build and lead eCommerce & direct-to-consumer brands in the Philippines


About Our Client

This is a business unit within a large & successful enterprise, with multiple businesses, across different sectors in the Philippines.

Job Description

Strategy & Commercial Leadership

  • Define and execute the eCommerce / D2C growth strategy for the Philippine market
  • Own P&L, revenue growth, margin performance, and customer lifetime value
  • Identify new market opportunities, product categories, and routes to market
  • Develop pricing, promotion, and go‑to‑market strategies aligned with brand positioning


Channel & Platform Ownership

  • Lead performance across owned platforms (Shopify / custom sites) and marketplaces (Shopee, Lazada, TikTok Shop, etc.)
  • Oversee CRM, data, analytics, and personalization strategies
  • Optimize funnel performance: traffic, conversion, retention, and repeat purchase


Marketing & Customer Growth

  • Partner closely with Marketing to drive paid media, social commerce, influencer, and content strategies
  • Own customer acquisition and retention metrics (CAC, LTV, ROAS)
  • Ensure seamless omnichannel experience between online and offline touchpoints (where applicable)


Operations & Supply Chain

  • Work cross‑functionally with Supply Chain, Fulfilment, and Customer Service
  • Ensure scalable operations, inventory planning, last‑mile delivery, and customer experience excellence


Team Leadership

  • Build and lead a high‑performing eCommerce & D2C team (commerce, performance marketing, CRM, operations)
  • Set clear KPIs, coach talent, and build succession pipelines
  • Act as a senior stakeholder with regional / global teams


The Successful Applicant

  • A strong background growing B2C businesses
  • Proven leadership experience in a senior executive role.
  • Consulting, private equity or strategy experience in local conglomerates is desirable, while also having hands-on, operational experience in a consumer business.
  • Capability to partner with business owners as well as executive & non-executive stakeholders.


What's on Offer

  • Competitive salary range, bonus, benefits & LTI
  • Unique General Manager opportunity to accelerate business growth, within an established and stable organisation


Contact: Rhiannon Guilford

Quote job ref: JN-042026-7004362


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Metro Manila
Company Website: https://redirect.michaelpage.com/mp-home Job Function: General Management
Company Industry/
Sector:
Other

What We Offer


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