Franchise Operations Specialist

Key Responsibilities 1. Store Visits & Execution Monitoring

• Conduct regular store visits to ensure proper execution of brand and operational standards
• Identify gaps and provide immediate, actionable feedback to store teams 2. Store Evaluation & Compliance
• Perform structured store evaluations/audits using approved tools
• Track and follow through on action plans to ensure compliance with brand and operational guidelines 3. Sell-Out & KPI Tracking
• Monitor store sell-out performance and track key KPIs (conversion, ATV, UPT, productivity)
• Highlight risks and support implementation of corrective actions 4. Store Operations & Retail Excellence
• Ensure adherence to store processes and retail excellence standards
• Validate compliance with the Store Operations Manual during store visits 5. Action Planning & KPI Improvement
• Support development and execution of action plans to improve KPIs based on performance analysis
• Ensure timely follow-through across all assigned franchise stores 6. Training Coordination & Support
• Align with FRS Trainers on training topics and calendar execution
• Support rollout and tracking of training initiatives in stores 7. In-Store Marketing Execution
• Partner with the Brand Team to ensure consistent in-store marketing and visual merchandising execution
• Monitor campaign implementation and provide feedback on execution quality 8. Stakeholder Coordination
• Collaborate with Franchise Operations Leads and store teams to support execution of plans and initiatives
• Provide on-ground insights to support continuous improvement
  
  

Key Success Metrics

• Sell-Out Performance Support
• KPI Tracking & Improvement (Conversion, ATV, UPT)
• Store Audit & Compliance Scores
• Execution of Action Plans
• Consistency in Brand & VM Execution
• Contribution to LFL% Growth
  
  

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

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