Forex And Crypto Complaints Escalation Specialist
Talentmate
Philippines
8th November 2026
2611-39215-5
Job Description
Hytech, a leading management consulting firm, is seeking a Complaint Officer for the Trading Team in the Philippines. You will investigate client concerns, bridge communications between clients and the front-end team, and drive timely, professional resolutions.
You will apply SOPs, exercise discretion for authorized compensations when appropriate, and identify recurring issues to contribute to process improvements. Fluency in English is required; Chinese is a bonus.
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Metro Manila |
| Company Website: | https://www.hytechc.com/ | Job Function: | Customer Service |
| Company Industry/ Sector: |
Securities and Commodity Exchanges | ||
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