Digital Partnerships Associate Manager

About Qoala

Qoala is an InsurTech company that offers customers protection from financial risks by making Insurance is more affordable and accessible. Qoala is a multi-channel insurance company that provides affordable and accessible insurance solutions. With an innovative end-to-end platform, Qoala digitally transforms the insurance process, from product distribution to claims processing, using technology, machine learning, and digital-based workflows.

Qoala has expanded its presence from Indonesia to four other countries including Malaysia, Vietnam, Thailand, and Philippines. We are proud to have over 60+ insurance partners and have facilitated over 35+ million monthly transactions. Qoala has established collaborations with reputable and loved brands, like Traveloka, Digimap, Kredivo, Redbus, Julo, and many others.

In recognition of our commitment to revolutionizing the insurance industry, Qoala has received significant investment support. In March 2024, we secured a Series C funding of US$47 million led by Paypal and MassMutual Ventures, with participation from MUFG Innovation Partners, Moidyar Network, and existing backers Flourish Ventures, Eurazeo, and Appworks which brings Qoala’s total funding to more than $130 million since its inception.

Qoala is dedicated to providing accessible and innovative insurance solutions that empower individuals and businesses to protect themselves from financial uncertainties. Join us on this journey toward a more secure future.

Summary of The Job

We are seeking a proactive and results-driven Digital Partnerships Associate Manager to support the development and execution of our partnership strategies. This role will assist in identifying new partnership opportunities, managing relationships, and contributing to the achievement of our

distribution and revenue goals. As a Digital Partnerships Associate Manager, you will collaborate with cross-functional teams and play a key role in driving partner success, ensuring smooth execution, and optimizing performance.

Responsibilities

Partnership Support & Development:

• Assist in identifying and onboarding new partners across key sectors such as eCommerce, travel, and financial services.
• Support the execution of partnership strategies that align with business objectives.
• Work closely with senior team members to co-create solutions and drive partner engagement.
  
  

• Help structure partnership proposals and contribute to negotiations.
• Manage day-to-day partner relationships to ensure operational efficiency and mutual success.
• Track partner performance and provide insights to improve collaboration and results.
  
  

• Coordinate with internal teams (Product, Tech, and Operations) to support successful partnership implementation.
• Ensure all partner-related processes are executed effectively and within agreed timelines.
  
  

• Monitor key performance metrics for partnerships and assist in reporting insights to senior management.
• Support initiatives to optimize revenue generation and partnership outcomes.
  
  

• Maintain strong communication with partners and internal stakeholders to ensure alignment on goals and expectations.
• Prepare reports, presentations, and updates for leadership teams.
  
  

• Prepare reports, presentations, and updates for leadership teams.
• A total of 5-7 years of experience, including a minimum of 2 years in partnerships, business development, or sales support roles, preferably within eCommerce, travel, or financial services.
• Basic understanding of partnership management, sales pipelines, and contract execution.
• Strong organizational and project management skills with attention to detail.
• Excellent communication and interpersonal skills, with the ability to collaborate across teams.
• Ability to thrive in a fast-paced, evolving environment and manage multiple tasks effectively.