Digital Marketing Support Assistant AU Mortgage WFH

Schedule: Monday – Friday (06:00 AM - 03:00 PM PHT)

What will you do?

As a member of the marketing team, you’ll work to ensure that all businesses see value in their chosen service plan through cultivating trusting relationships, championing the growth of the Loan Market brand, and finding innovative ways to find and keep clients. You’ll be committed to delivering a 5-star marketing experience to brokers who use our digital marketing solutions - particularly marketing automation solutions, NPS surveys and lead generation funnels. You will be responsible for implementing digital solutions, helping deliver broker requests and reporting on performance.

Key Responsibilities

• Fulfilment of the following digital solutions: ○ Stay in Touch ○ Nurture ○ Active Pipe ○ Reviewr ○ My Lead Generator ○ Plus any others as required
• Responsible for investigating any bugs or issues that are raised for the solutions you’re responsible for (see above) and liaising with tech teams, brokers and the broader marketing to get them revolved and keep stakeholders informed
• Setting up digital platforms when a Loan Market business is given a new business name - this entails activities such as website edits, email platform updates, collaboration with our IT team and social media updates.
• Creation and delivery of Loan Market’s monthly newsletter - including uploading blogs to our CMS platform
• Support with the implementation of ad-hoc digital projects (e.g. customised website delivery project, diversified website upgrades, privacy policy updates)
• Data collation for monthly PB and Milestones plus any other requirements from he business for marketing data
• Ad-hoc social media posting support (e.g. RBA update and other time-sensitive posts)
• Allocation of broker requests to the broader team through our ticketing platform
• Timely resolution of broker marketing requests that are sent to our shared inbox - such as (but not limited to). briefing design to create new assets, editing content in Canva, building email campaigns in ActivePipe and more.
  
  

KPIs

• Broker marketing requests are acknowledged within 4 hours and resolved within the relevant SLA
• Accurate and timely delivery of Loan Markets monthly email newsletter
• Business names are set up within 4 days of being briefed
• Accurately and timely allocation of broker requests
• Accurately and timely delivery of ad hoc digital projects
  
  

Join the awesome team and enjoy these benefits & perks:

Benefits

• Work Set up: Work from Home
• Competitive salary package and annual performance review, monthly rewards and recognition program.
• Opportunity to attend events and travel to Australia.
• Access to knowledge base tools, resource center and training library.
• HMO Coverage up to 2 free dependents (Medical, Dental and Group Life insurance) on Day 1
• Mandatory Government Benefits and 13th Month Pay
• Leave credits and convertible to cash of unused sick leave, paid quarterly.
• Access to Emergency and Bereavement Leave
  
  

Financial Perks:

• Access to a Financial Assistance Program through one of the leading FinTech Company in Philippines.
• Earn as much as PHP 21,000 referral bonus - help a friend land a job and get rewarded.
  
  

Work-Life Integration and Perks:

• WFH Engagements: Remote learning and employee development activities, Wellness sessions and health talks, Virtual team games and contests (Trivia, TikTok, Photo Challenges)
• Regular company-wide events, engagement activities, and a culture that values work-life balance
• Employee-wellbeing Office Facilities (Gym, Wellness Room, Childcare Facility, Entertainment Room, World-class Training Rooms)
• Cafeteria with affordable food concessionaire partners.
• Complimentary coffee and ice cream every day.
• Sleeping Quarters and Shower rooms for comfort and convenience.
  
  

Prime Location

• Conveniently located at Mega Tower, EDSA --- the heart of Metro Manila
  
  

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Helping over 300,000 customers settle over $130 billion worth of loans in 2022 and reaching a collective loan book of $350 billion.

#ConnectOSCareers #JoinConnectOS #ConnnectOSNonTech

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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