Delivery Manager

Job Description

About the Role

As a key leader, you will be responsible for overseeing the full lifecycle of automation projects and services, ensuring all initiatives meet agreed scope, timelines, and budget. This role requires a blend of technical understanding, commercial acumen, and strong people leadership to build high-performing teams and foster lasting client partnerships.

Key responsibilities

• Lead automation projects from planning through to delivery and handover
• Own scope, timelines, budgets, risks, and delivery governance
• Build trusted client relationships and act as a delivery advisor
• Provide clear, data-driven reporting tailored to stakeholder needs
• Lead and coach multi-disciplinary delivery teams (onshore & offshore)
• Support pre-sales activity and identify growth opportunities within accounts
  
  

What You Bring

• 5+ years’ experience delivering technology or automation solutions
• Hands-on experience with RPA, workflow, or automation platforms
• Strong stakeholder management and commercial acumen
• Comfortable working in structured delivery environments with a pragmatic approach
  
  

Certifications

• PMP or PgMP certification preferred.
• Agile or Scaled Agile (SAFe or LeSS) certification is advantageous.
• PROSCI Change Practitioner certification desirable.
  
  

Tech environment

UiPath | Microsoft Power Platform | Azure | DevOps / CI-CD

Compensation And Benefits

Competitive compensation aligned to local markets in the Philippines and India, including statutory benefits (for example, Philippines 13th-month pay). Additional allowances and performance incentives may apply based on role and level.

• Remote-first work with collaboration overlap to AEST.
• Professional development support (certifications and training).
• Inclusive, values-driven culture focused on delivery excellence.
  
  

Work Arrangement

• Remote with periodic client workshops; limited travel may be required.
• Standard hours with flexibility to align with Australian client time zones.
  
  

About Innovior

Innovior is a digital transformation organisation that forms part of Probe Group’s portfolio of brands, specialising in enterprise-scale intelligent automation, AI implementation and advanced analytics.

About Probe Group

Probe CX is a global business of 19,000 team members. We believe in combining human expertise with technology to deliver exceptional results. We are a digitally-enabled and data-driven company, but first & foremost we are people-purpose led. Our team members are instrumental in delivering on our promise to provide a human touch to every interaction.

How to Apply?

Click on Apply Now. Need adjustments for accessibility needs throughout our recruitment process - please let us know. Were happy to accommodate.

Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive. Join us in celebrating you and your 100% authentic self!

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