Job Description

Duties And Responsibilities

  • Ensures efficient and effective delivery of exceptional customer service and care to Sales customers
  • Receives customer concerns from Sales and After Sales transactions and addresses the concerns which are within their level of authority
  • Records the appointments scheduled from proactive customer contact and from customer-initiated requests and prepares the Appointment Plan / Daily Appointment Monitoring Report to be distributed to the following day before of the appointment
  • Communicates and/or coordinates with the customers for the following purposes using the standard spiels indicated in the CRM Manual of Operations
  • Offers insurance and emergency road assistance to clients to help generate and boost overall sales.

EDUCATION : Bachelors Degree in Management or any Business related course

WORK EXPERIENCE: 1-2 years of experience in Customer Service


Job Details

Role Level: Associate Work Type: Full-Time
Country: Philippines City: Metro Manila
Company Website: http://www.autohubgroup.com/ Job Function: Customer Service
Company Industry/
Sector:
Motor Vehicle Manufacturing

What We Offer


About the Company

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