Job Description

Description

  • Handle incoming calls and provide exceptional customer service to clients.
  • Effectively communicate product information and assist with inquiries.
  • Resolve customer complaints promptly and efficiently.
  • Maintain accurate records of customer interactions and transactions.
  • Work collaboratively with team members to enhance service delivery.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred
  • Experience Level: 0–2 years of experience in a customer service role
  • Skills and Competencies: Proficiency in English language and effective communication skills
  • Qualities and Traits: Strong interpersonal and people skills with a focus on customer satisfaction
  • Skills and Competencies: Demonstrated organizational skills and ability to multitask
  • Responsibilities and Duties: Familiarity with technical troubleshooting processes


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Metro Manila
Company Website: http://metacomsolutions.com Job Function: Call Center Operations
Company Industry/
Sector:
Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer


About the Company

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