Business Operations Analyst AU Insurance Hybrid

Schedule: Monday to Friday (8:00am to 5:00pm PHT)

Position Summary

The Business Operations Analyst provides operational and data support across the Open Distribution business, enabling sales, supply chain, and commercial teams through accurate execution of processes, reporting, and data management. This offshore operations role focuses on timely, reliable delivery to support effective business decision-making.

What are we looking for?

• Bachelors degree in IT, Engineering, Business, Finance, or a related discipline, or equivalent experience
• Minimum 3 to 5 years experience in business operations, reporting, or operational support roles (Mandatory)
• Strong Excel capability with experience in pivot tables, advanced lookups, and reconciling data from multiple sources (Mandatory)
• Exposure to business intelligence, reporting, or data tools (Power BI, SQL, or similar technologies) (Mandatory)
• Proven ability to execute operational tasks independently, manage competing priorities, and consistently deliver accurate outputs
• Strong written communication skills and confidence liaising with cross-functional stakeholders
• Experience supporting complex or high-volume operations across multiple stakeholders or functions
  
  

Nice to have

• Demonstrated commitment to ongoing professional development in operations, data, systems, or process improvement
• Experience supporting multiple stakeholders in a fast-paced environment while maintaining accuracy and meeting tight deadlines
• Experience supporting offshore or remote teams across time zones
  
  

Key Relationships / Role Dimensions

This role is primarily responsible for operational and reporting support across the Open Distribution business. It works closely with cross-functional stakeholders to support effective day-to-day execution.

Key Relationships

• Reporting Team: Works closely to support reporting updates, data validation, and ongoing data accuracy across operational and business reports.
• Claims Team: Supports claims-related processing and data requirements, ensuring transactions and records are completed accurately and in line with agreed processes.
• Supply Chain Team: Supports data reporting and operational inputs related to inventory planning and forecasting activities.
• Product and Account Management Team: Provides operational and reporting support to enable product execution and account-level activities.
• IT: Liaises with IT to support system access, data issues, reporting requirements, and resolution of operational or system related incidents.
  
  

Join the awesome team and enjoy these benefits & perks:

• Hybrid Work Arrangement (3x onsite)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA
  
  

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

#ConnectOSCareers #JoinConnectOS #ConnectOSTech

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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