Asset Servicing And Trades Manager II - Direct Custody Manila

Job Description

Join our team and play a key role in delivering accurate and timely asset servicing outcomes for clients. Be at the heart of mandatory corporate actions and transaction processing, where your analytical skills and leadership help strengthen controls and improve operational performance. Unlock your potential by partnering with stakeholders, driving process improvements, and supporting change initiatives in a dynamic environment.

As an Asset Servicing and Transaction Processing Manager II within JPMorgan Chase, you will lead a team responsible for processing mandatory corporate actions, client entitlements, and related cash and stock movements. You will ensure control checkpoints are completed on time, transactions are processed accurately, and beneficiary disclosure reporting is produced and delivered as required. You will collaborate with key partners to support smooth client transitions and strengthen the operating environment. You will also identify process inefficiencies, implement improvements, and support projects and regulatory change initiatives.

Job Responsibilities

• Lead daily processing for mandatory corporate actions, including entitlements, cash and stock disbursements, and beneficiary holdings disclosure reporting.
• Ensure timely completion of control checkpoints, reconciliations, and transaction processing to meet deadlines and standards.
• Review procedures and update processes to reduce risk and improve the operating environment.
• Build and maintain strong partnerships with Client Service, Product, Relationship Management, and other stakeholders to support smooth transitions.
• Analyze complex data to identify anomalies and drive effective, risk‑aware resolutions.
• Manage high volumes of queries and escalations, providing clear updates on status and deadlines.
• Produce and review performance metrics and reporting to support decision‑making and continuous improvement.
• Identify process inefficiencies and implement improvements, including automation opportunities.
• Support client‑driven and regulatory change initiatives, including participation in projects and deliverables.
• Coach and support team members to maintain quality, accuracy, and accountability.
• Ensure adherence to policies, controls, and technical standards in all activities.
  
  

Required Qualifications, Capabilities, And Skills

• 3++ years of industry experience with proven day‑to‑day operations processing experience.
• Experience supporting multiple process changes and enhancement initiatives.
• Strong problem‑solving and strategic thinking skills to address complex issues.
• Ability to work collaboratively in a team environment to meet deadlines and shared goals.
• Strong time management and prioritization skills to manage competing deliverables.
• Excellent verbal and written communication skills with strong interpersonal and organizational capabilities.
• Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint.
• Ability to validate inputs, identify exceptions, and maintain high accuracy in outputs.
• Strong analytical skills and sound judgment, with the initiative to lead change and enhance controls.
• Proven experience driving process enhancement initiatives using digital tools across teams or regions.
• Ability to operate effectively in a fast‑paced environment with tight deadlines and changing priorities.
  
  

Preferred Qualifications, Capabilities, And Skills

• Experience in custody or investment bank asset servicing (income or corporate actions) transaction processing is preferred.
• Experience performing transaction processing activities such as reconciliation and exception management in a high-volume, deadline-driven environment.
• Experience performing UAT testing for new or enhanced applications.
• Exposure to automation or analytics tools (e.g., Alteryx, Tableau, UiPath).
• Experience producing operational metrics and management reporting.
• Prior experience managing client transitions or operational change deliverables.
• Demonstrated experience partnering with cross‑functional stakeholders on control enhancements.
  
  

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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