Provide L2 support for IBM AS/400 / IBM i systems and applications
Monitor system health, jobs, subsystems, message queues, and batch schedules
Perform incident troubleshooting, root cause analysis, and resolution
Manage user profiles, object authorities, and security access
Review logs, investigate errors, and resolve job or program failures
Monitor interfaces, file transfers (FTP/SFTP), MQ, and data flows
Perform backup and restore activities (BRMS and native backups)
Support change implementations and post-incident documentation
Coordinate with L1, L3, and external vendors
Participate in on-call or shift-based production support
Qualifications
Minimum Qualifications
At least 1 to 2 years of hands-on experience with IBM AS/400 / IBM i and OS/400
Strong knowledge of job control, subsystems, job queues, and message queues
Experience with spool file management, performance monitoring, and licensing
L2 application support experience in production environments
Basic knowledge of RPG/RPGLE and CL/CLLE (COBOL is a plus)
DB2 for i fundamentals and basic SQL query skills
Experience with schedulers (Control-M, Tivoli) and ticketing tools (ServiceNow, Jira)
Understanding of batch vs online processing and Dev/UAT/Prod environments
Knowledgeable with MIMIX
Basic Linux and Windows system awareness
Preferred Skills
AS/400 modernization or migration experience
DevOps or automation exposure on IBM i
Banking, retail, or manufacturing domain experience
SaaS or large-scale enterprise production support background
Job Details
Role Level: Entry-Level Work Type: Contract Country: Philippines City: Manila National Capital Region Company Website: http://www.questronix.com.ph Job Function: Information Technology (IT) Company Industry/
Sector: IT Services and IT Consulting
What We Offer
About The Company
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Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together.
Applicants
are
advised to research the bonafides of the prospective employer independently. We do NOT
endorse any
requests for money payments and strictly advice against sharing personal or bank related
information. We
also recommend you visit Security Advice for more information. If you suspect any fraud
or
malpractice,
email us at abuse@talentmate.com.
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