Applications Manager Workday IS Administration Days Baptist Health Medical Center

About Baptist Health

Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonvilles only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Childrens Hospital.

Applications Manager Workday, IS Administration, Days, Baptist Health Medical Center

The Applications Manager oversees application strategies and project initiatives, ensuring team performance and alignment with business goals. This role includes leadership and subject matter oversight of enterprise platforms, with a strong emphasis on Workday and UKG, supporting their implementation, optimization, and ongoing performance. This individual plans, manages, directs, and coordinates all activities to ensure a stable information environment, efficient workflows, and responsiveness to clinical, research, and educational operational needs. Drives optimization of applications, including Workday and UKG, to achieve enterprise goals for patient safety, workforce effectiveness, and quality health outcomes across the continuum.

Cost effectively manages projects and analyst workloads to ensure timely implementation, effective resource utilization, and alignment with enterprise strategic and operational priorities. Develops and implements policies, procedures, and processes that support transparency, engagement, collaboration, and innovation in system design, particularly within HRIS and workforce management platforms. Monitors maintenance and performance of supported applications, including Workday and UKG, and reports critical issues and needs to leadership. Facilitates building, planning, problem solving, and prioritization discussions with application teams, information technology specialists, clinicians, and leadership to ensure alignment and successful delivery of enterprise initiatives.

For more than 25 years, health care consumers have named Baptist Health the "most preferred healthcare provider" in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of Americas top employers for diversity.

Baptist Health offers competitive pay & comprehensive benefits packages as well as opportunities for professional growth & advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career.

Applications Manager Responsibilities

• The role oversees application strategies and project initiatives, ensuring team performance and alignment with business goals. Plans, manages, directs, and coordinates all activities to ensure a stable information environment, efficient workflows, responsiveness to clinical, research, and educational operational needs and optimization of applications to achieve enterprise goals for patient safety and quality health outcomes across the continuum.
• Cost effectively, manage projects and analyst workloads to ensure timely implementation, effective resource utilization, and alignment with enterprise strategic and operational priorities. Develop and implement policies, procedures, and processes to support and facilitate transparency, engagement, collaboration and innovation in system design.
• Monitor maintenance related to specific applications and report critical issues and needs to leadership.
• Facilitate building, planning, problem solving, and prioritization discussions with application teams, information technology specialists, clinicians, and leadership.
• Manage operations through the development, monitoring and achievement of goals and tactics that support consistent high-quality services and drive operations in alignment with strategic plans. Develop, monitor and manage the budget process in
• Effectively utilize organizational information systems and data related to operational management
• Develop and communicate ambitious performance measures with leadership to improve outcomes
• Comply with all departmental and organizational policies and procedures in addition to regulatory requirements (such as OSHA, CMS, Joint Commission, etc.) and participate in corporate/departmental safety and quality activities.
  
  

• Proven managerial experience in IS Applications (Workday and UKG required).
• Strong organizational and leadership skills.
• Ability to manage budgets and resources.
• Excellent communication and strategic planning abilities.
• Minimum of five years’ experience in healthcare, healthcare operations, or information technology required.
• Working knowledge of project management techniques, systems design, and analysis required
• Minimum of two years of leadership experience required.
  
  

• Bachelor’s Degree
• Master’s degree preferred
• Note: Workday applications experience & UKG applications experience is preferred.
• Certification in relevant application and module preferred
• Certification Note: Only once of the below required.
• Nursing Informatics Certification ANCC
• Certified Professional in Healthcare Information and Management Systems
• CPHIMS
• Agile Certified Practitioner