Administrative Assistant Job ID BENGOL1

🚀 We’re Hiring: Administrative Assistant

IMPORTANT – Watch this quick Loom video on how to get hired:

https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0



C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.

PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH

📋 Job Title: Administrative Assistant

• Job ID: BENGOL1
• Industry: Landscaping and Home Services
• Location: LATAM / PH – Remote
• Job Status: Full Time
• Work Schedule: Flexible Monday to Friday with daily overlap with US Central Time (Weekend availability is appreciated)
• Compensation: $6 – $8 USD per hour
• Target Start Date: ASAP
  
  

🌎 About the Client

The client is a U.S.-based home services business operating in a seasonal environment with steady growth and a strong operational focus. The company handles a high volume of customer communication, scheduling, field team coordination, and back-office administration.

The owner is highly involved in day-to-day operations and is looking to delegate administrative and coordination responsibilities to focus on higher-value activities and long-term growth. Organization, reliability, attention to detail, and proactive problem-solving are highly valued.

💼 About the Role

This role supports the back office by managing email communication, customer text-based messaging, and scheduling coordination inside Jobber. The position will begin with core communication and organization tasks and expand over time as the assistant becomes familiar with the business.

Success in this role requires strong written communication, critical thinking, and the ability to stay calm and organized in a fast-changing, schedule-driven environment.

📌 Key Responsibilities

Customer Communication & Inbox Management

• Handle customer communication primarily via email and text messaging in a human, helpful, non-robotic tone
• Manage inbox daily as a top priority, keeping response times tight and threads organized
  
  

Scheduling & Operations Support

• Coordinate and update schedules in Jobber, including frequent changes due to weather and operational shifts
• Assign field teams to jobs inside the CRM and maintain an accurate, up-to-date schedule
• Send proactive customer updates via email or text when schedules or job details change
  
  

Back Office Organization

• Track key operational information and maintain clean, accurate records
• Support general administrative and organizational tasks as needed
  
  

📌 Secondary Responsibilities

• Collect and track team hours and update timesheets or internal trackers
• Provide basic reporting support related to jobs, schedules, and performance data
• Assist with job costing and keep job-related information organized for the owner
  
  

🛠️ Tools & Systems

• Jobber CRM experience preferred (not required)
• Comfortable learning new CRMs and working with multiple web-based tools and tabs
• Email management and basic spreadsheet tracking
  
  

Hard Skills

🧠 Qualifications & Skills

• Strong written English for customer service via email and text
• Customer service experience (written communication is sufficient)
• Comfortable with scheduling coordination and operational admin tasks
• Detail-oriented handling of schedules, hours tracking, and CRM data
  
  

Soft Skills & Mindset

• Strong critical thinking; attempts solutions before escalating questions
• Proactive mindset with the ability to work independently once trained
• Excellent prioritization skills and daily task management
• Professional, personable communication style—customers should feel valued and heard
• Adaptable and comfortable with frequent changes and shifting priorities
  
  

✨ Join a growing remote team supporting high-quality U.S. home service businesses

We don’t just place you in a job — we match you with roles that fit your skills, career goals, and lifestyle 🎯

With Inside Out, you’ll receive guidance and support at every step of the hiring process 🤝

🚀 Apply today and take the next step in your remote career!

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